ApexDesk Vortex M Edition - Troubleshooting Common Issues

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 VortexMEditionDeskAssemblyGuide 12|Page
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TROUBLESHOOTING
Issues(s) Solution
Errorcode:E01 Resetdesk
Errorcode:E04/E08 Overload.Reducetheloadunder175lbsandresetdesk
Errorcode:HOT Overheat.Stopusingthedeskfor15minutes.Resetdeskif
needed.
BothcontrolboxLEDandcontrollerdo
notilluminate
Checkallconnections.Makesurethewalloutlethaspower,
powercordisfirmlypluggedintothecontrolboxandcontrolleris
connectedtothecontrolbox.
ControlboxLEDilluminatesbutnot
controller
Replacecontroller
Controllerilluminatesbutnotresponsive
withnoerrorcode
Contactdealer
Deskwobblesexcessively Itisnormalthatdeskwobblesslightlyatstandingheight.Make
sureallthescrewsaresufficientlytightenedandadjustleveling
studstomakesurethefeetmakefirmcontactwithfloor.
Deskisnoisy Itisnormalthatthedeskisnoisierwhenonestageextendsinto
theother.Applysiliconbasedlubricantifitisunusuallynoisy.
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