Apple 2009 iMac - Page 78

iMac (21.5-inch, Late 2009) Symptom Charts — Communications 78
2010-11-18
Uncategorized Symptoms
Quick Check
Symptoms Quick Check
Uncategorized Symptoms
• Unable to locate appropriate
symptom code.
1. Verify System Preferences/Network settings
are congured appropriately to support
communication method.
2. For Ethernet connection issues verify that cable
being used functions when used with another
known-good system.
3. For wireless connection issues review user
environment to determine whether possible
interference from other 2.4GHz or 5GHz
communications devices might be contributing
to issue. See kBase #HT1365: AirPort and
Bluetooth: Potential sources of interference for
wireless devices and networks.
Deep Dive
Check Result Action Code
1. Verify if existing symptom code
applies to issue reported by
user.
Yes Jump to appropriate
symptom code ow.
No
Document reported failure
and send feedback to
smfeedback6@apple.com
stating that a suitable
symptom code wasn’t found.
Provide as much detail as
possible.
N99