Controlled if copy number stated on document and issued by QA
(Template Version 03/02/2020)
Page 1 of 6
Cross-Referenced in Primary Document: SOP5145
CONTROLLED
Hemoflow 400: Troubleshooting Guide
This guide is designed to be used to resolve Hemoflow 400 issues on session
Contents
1. Correct set up and calibration of Hemoflow 400
2. Common Hemoflow 400 related issues
2.1 Overweight Collection (COO)
2.2 Clamp
2.3 Tilt error
2.4 High/low flow alarm
2.5 Erratic flow rate
2.6 Comms error
2.7 Time and date/ calibration in middle of session
2.8 Pack/filter falls from tray
2.9 Mixer
3. For information – Diagram of Hemoflow 400 parts
4. Other Training and Guidance Material
MPD8- Equipment Management
SOP1510- Managing and Reporting Donor Adverse Events
SOP4505- Mobile Team and Donor Centre- Whole Blood Donation Process
INF815- Over Volume Donation- Information for Donors
DAT201- Collection Hold Codes
DAT1989- Donation Volume Weights for use with Agitator Scale Function
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