14
EN
TROUBLESHOOTING
If there are problems with operation, immediately turn off the machine and unplug it from the socket-outlet.
PROBLEM CAUSE SOLUTIONS
The coffee
maker does not
supply boiling
water for
tisanes.
Air has probably entered the circuit
and deactivated the pump.
Make sure the tank is properly inserted and that the water is
not below the minimum level.
Repeat the operations described in the “Preliminary phases
for use” paragraph.
The steam exit hole on the dispenser
wand is clogged.
Unclog any deposits that may have formed in the hole of the
dispenser wand with a pin.
The coffee
maker does not
supply steam.
There is little water and the pump
does not suck it up.
Check that the water level in the tank is correct. If necessary,
ll it with cool tap water.
The steam exit hole on the dispenser
wand is clogged.
Unclog any deposits that may have formed in the hole of the
dispenser wand with a pin.
Coffee
overowing
from the edges
of the lter ring.
Probably an excess amount of
ground coffee has been placed in
the lter ring preventing the lter ring
from being correctly tightened into its
housing.
Remove the lter holder and clean the coupling seat with a
sponge (Fig. 11). Repeat the operation placing the correct
quantity of coffee in the lter.
Residues of ground coffee have
remained on the gasket of the lter
holder coupling seat.
Clean the seal with a toothpick or a sponge (Fig. 11).
The exit hole of the lter containing
coffee grounds is clogged.
Clean the clogged lter hole with a pin (Fig. 10). Clean
the lter using Ariete COFFEE CLEAN tabs, following the
instructions provided in the package.
The coffee is
not supplied
or ows too
slowly.
The holes of the lter holder coupling
seat are clogged.
Turn on the machine without the lter holder, making the
water run.
The exit hole of the lter containing
coffee grounds is clogged.
Clean the clogged lter hole with a pin (Fig. 10). Clean
the lter using Ariete COFFEE CLEAN tabs, following the
instructions provided in the package.
The coffee blend is ground too ne. Try using coarser coffee blends.
The coffee blend is pressed down
too much.
Tamper coffee inside the lter using less pressure.
The tanks is not inserted well. Fit the tank securely by pushing it as far as it will go.
There is little water and the pump
does not suck it up.
Check that the water level in the tank is correct. If necessary,
ll it with cool tap water.
The coffee is
too watery and
cold.
The blend has been ground too
coarsely.
A more nely ground blend must be used to obtain a more
concentrated and hotter coffee.
Anyhow, this problem is easily solved thanks to the Ther-
mocream® System, which always guarantees hot coffee
accompanied by a reach cream, even with coarsely ground
beans.
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