Arkray Glucocard SHINE XL Faqs

©ARKRAY USA, Inc. All rights reserved.
SX006-01 Rev. 11/17
Minneapolis, MN 55439 • 800.566.8558 • www.arkrayusa.com
FAMILY OF BLOOD GLUCOSE MONITORING SYSTEMS
GLUCOCARD
®
SHINE XL
Q. Should I reuse the same sample site to test my blood
glucose levels?
A. No. Select a different site each time you test. Repeat
puncturing at the same sample site may cause pain
or skin calluses (thick, hard skin).
Q. I received a “HI” reading on my meter; what does
this indicate?
A. A “HI” reading appears when the blood glucose
level is greater than 600 mg/dL and indicates severe
hyperglycemia (much higher than normal glucose
levels). If a “HI” reading occurs after retesting, contact
your healthcare provider immediately. The meter
otherwise displays results between 20-600 mg/dL.
Q. I received a “Lo” reading on my meter; what does
this indicate?
A. A “Lo” reading appears when the result is less than
20 mg/dL and indicates severe hypoglycemia (very
low glucose levels). If “Lo” is displayed again on
retesting, contact your healthcare professional
immediately. The meter otherwise displays results
between 20-600 mg/dL.
Q. How many glucose test results with time and date can
be saved on my GLUCOCARD Shine XL meter?
A. 250 blood glucose test results can be stored with time
and date. Once the memory is full, the oldest test result
will be deleted and the most current test result will
be stored.
Q. What should I use to clean my GLUCOCARD Shine
XL meter?
A. Use a soft cloth or tissue to wipe the meter exterior.
If necessary, dip the soft cloth or tissue in a small
amount of alcohol. Do NOT use organic solvents
such as benzene, acetone, or any household and
industrial cleaners that may cause irreparable
damage to the meter.
Q. How should I clean my meter?
A. Please review and follow “Caring for the GLUCOCARD
Shine XL System” found in the user manual located with
your GLUCOCARD Shine BGMS kit. Do not get uids
inside the meter through the test strip port, data port
or battery compartment. Never immerse the meter or
hold it under running water because this will damage
the meter.
Q. What does it mean if I get an Er4 reading on my meter?
A. The blood sample has abnormally high viscosity or
insufcient volume. Repeat the test using a new test
strip. For this error and a listing of other potential
error codes, please refer to the GLUCOCARD Shine XL
User Manual.
Q. What should I do if I have questions regarding possible
meter issues or concerns?
A. Contact Customer Service at 800.566.8558, 24 hours a
day, 7 days a week, U.S.A. and Canada.
GLUCOCARD® Shine XL FAQs (continued)

Arkray Glucocard SHINE XL Specifications

General

Brand	Arkray
Model	Glucocard SHINE XL
Category	Blood Glucose Meter
Language	English