Arlo Pro 3 - Change Your Settings; Two-Step Verification

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6. Change Your Settings
Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone
or tablet, or from a computer using a web browser. If you’re using a computer, enter https://
my.arlo.com/#/login in the address bar of the browser.
Two-step verication
Two-step verication helps protect your account by adding another layer of security when you
log in to your Arlo account. Arlo will verify your identity anytime you sign in with a new device.
You can have up to ve dierent two-step verication methods, in addition to the email
address associated with your Arlo account.
Note: If you’re a Friend on someone’s Arlo account, and the account owner sets up two-step
verication, you don’t have to use two-step verication to log in. Likewise, if you set up two-
step verication as a Friend on an Arlo account, the account owner is not aected.
To sign in with two-step verication, you must rst enter your email address and password.
Then, you must authenticate your identity with a security code (delivered by SMS text
message or email) or conrmation from an already trusted device. Requiring two pieces of
information helps to prevent any unwanted log in, even if someone has your Arlo account
password.
• Push notication. When someone attempts to log in to your Arlo account on a new device,
Arlo sends a push notication to a previously trusted (and currently logged in) iOS or
Android device. Tap the push notication on the trusted device to approve or deny the log
in.
• SMS text message. When someone attempts to log in to your Arlo account, Arlo sends a
text message to the phone number that you veried for two-step verication. Enter the
security code from the text message to complete the log in.
• Email. If you can’t access a trusted device with push notications, or if you can’t receive
SMS text messages, you can request to have a security code sent to the email associated
with your Arlo account.