Arlo VMC2030 - Checking Armed Mode Rules for Notifications; Checking iOS Notification Settings for Arlo; Checking Android Notification Settings for Arlo; Handling Initial Push Notification Denial

45Troubleshooting
Essential Spotlight Camera
User Manual
Check the rules for armed modes
Check the rules in your modes. Make sure that push notication is enabled in the Armed mode
or in a custom mode if you created one.
1. Open the Arlo app.
2. Tap the Mode button.
3. Select the camera.
A list of modes displays.
4. Tap Edit
next to Armed.
5. Tap Edit
next to the rule.
6. Under Alert, make sure that the Push Notication check box is selected.
7. If you made changes, tap Save.
Check the Arlo app notication settings on an iOS device
Make sure that you allow the Arlo app to receive push notications. The Arlo app push
notications can be disabled on iOS and Android devices.
1. Tap the Settings icon for your iOS device.
2. Tap Notications > Arlo.
3. Make sure that Allow Notication is selected.
Check the Arlo app notication settings on an Android device
Make sure that you allow the Arlo app to receive push notications. The Arlo app push
notications can be disabled on iOS and Android devices.
1. Tap the Settings icon for your Android device.
2. Tap Application Manager > Arlo.
3. Make sure that the Show Notications setting is selected.
If you said no to push notications at installation
When you install the Arlo app for the rst time, to receive alerts, you must select Allow when
asked if you want Arlo to send you push notications. For iOS apps, aer you respond to this
alert, it isn’t presented again unless the device is restored to factory settings or the app is
uninstalled for at least a day.
DRAFT