Aroma360 VanGogh360 - HVAC Connection; HVAC Setup Instructions; Troubleshooting; Common Issues and Solutions

HVAC Connection
The Vangogh360 is a flexible unit that has stand-alone capabilities and HVAC capabilities. Here are the
instructions for getting your Vangogh360 to work with the HVAC system.
1. Remove the silver nozzle at the top of the unit by unscrewing it counterclockwise.
2. Replace it with the External HVAC Connector Nozzle (black part facing up) and screw it in clockwise and
make sure it is tightly secured.
3. Using a screwdriver, make a scent point (a small hole) in the duct work that is between 0.5-1.5 feet after
the air handler. The diameter of the scent point should be the same as the clear tube that was included
with your Vangogh360.
4. Insert one end of the clear tube into the External HVAC Connector Nozzle and the other end into the
duct work. Be sure to cut any excess tubing. Seal the scent point with HVAC tape.
5. Make sure the silver button on the top side of the unit is out (so that the fan is switched off).
6. Attach the power adapter into the unit and plug into a 110v outlet. Program the Vangogh360 to the
desired settings and you’re ready to start scenting!
7. Change the fan setting on your thermostat to “Always On”.
Troubleshooting
Problem
Reason
Solution
No LCD
Indication
Power is not getting to the unit or the unit is
turned off.
Plug in the unit and press the silver button that is on
the lower side part of the Vangogh360.
No
Mist/Scent
Make sure the unit is plugged in.
Check the LCD display. If it says “OFF”, the
unit is not set to be working at that time. If the
unit says “PAUSE” it’s on the pause portion of
the interval.
Oil could be out.
Ensure the power is connected and adjust the
working period times and days so that the unit is set
to “ON”. Also, check the oil canister to make sure
there is oil in the bottle.
Low
Mist/Scent
The nozzle may be clogged.
Run with rubbing alcohol for 3 minutes or change the
nozzle.
Oil Leakage
Ensure the Vangogh360 is a full upright
position.
Remove the fragrance bottle and reattach making
sure it is screwed in straightly and is very tight.
Buttons are
not working
The unit’s settings may be locked.
Hold down the “SET” button for 10 seconds until you
hear a beep. The sound will indicate “lock mode” has
been disabled.