Need help?Do you have a question about the Arris Touchstone TG1682G and is the answer not in the manual?
General| DOCSIS | 3.0 |
|---|---|
| Ethernet Ports | 4 |
| Voice Ports | 2 |
| Max Download Speed | 960 Mbps |
| Max Upload Speed | 240 Mbps |
| Channels | 24x8 |
| Wi-Fi | 802.11n |
| USB Ports | 2 |
Provides a high-level overview of the TG1682G Telephony Gateway's features, including high-speed data and Voice over IP telephone service.
Details how to obtain assistance for ARRIS products, including contact information and website resources for technical support.
Outlines compliance with FCC rules for Class B digital devices, ensuring protection against harmful radio interference in residential installations.
Specifies FCC radiation exposure limits and installation guidelines, requiring minimum distances between the equipment and the user's body.
Details compliance with Industry Canada regulations for radio transmitters, focusing on antenna gain and potential radio interference.
States the two conditions for equipment operation in Mexico, emphasizing no harmful interference and acceptance of any interference received.
Introduces the Touchstone TG1682G Telephony Gateway, highlighting its DOCSIS compliance and key features like high-speed data and voice services.
Lists the essential cables and components required for installing the Telephony Gateway, advising users to gather them before proceeding.
Guides users on contacting their service provider to establish Internet and telephone service, detailing the information needed for setup.
Specifies the necessary operating systems, hardware configurations, and internet service requirements for using the Telephony Gateway effectively.
Provides step-by-step instructions for installing or replacing the basic backup battery pack in the Telephony Gateway.
Details the procedure for installing or replacing the extended backup battery pack, which offers longer backup time.
Offers guidance on battery life expectancy, calibration procedures, and proper storage to ensure optimal performance and longevity.
Advises on the responsible recycling and disposal of rechargeable batteries, directing users to relevant programs and guidelines.
Describes the LED indicator lights on the front panel of the Telephony Gateway and their functions for status monitoring and troubleshooting.
Identifies and explains the connectors and controls located on the rear panel of the Telephony Gateway for connectivity and operation.
Provides factors to consider when choosing the optimal placement for the Telephony Gateway to ensure proper function and connectivity.
Details the physical connection process for the Telephony Gateway, including connecting coaxial, power, and telephone cables.
Guides users through setting up the wireless LAN security and connecting wireless devices to the Telephony Gateway.
Step-by-step instructions for configuring TCP/IP settings on a Windows Vista operating system for Ethernet connectivity.
Step-by-step instructions for configuring TCP/IP settings on Windows 7, 8, or 10 for Ethernet connectivity.
Provides instructions on configuring TCP/IP settings for Mac OS X to enable Ethernet connection with the Telephony Gateway.
Refers to service provider instructions for setting up a computer to work with the Telephony Gateway.
Explains the meaning of various LED indicator lights on the Telephony Gateway for troubleshooting and monitoring status.
Describes how to use the recessed reset button on the back of the unit to reset the modem and perform initialization.
Details the procedure to reset the Telephony Gateway to its original factory default settings, including wireless configuration.
Provides steps to diagnose and resolve issues where the Power light on the Telephony Gateway is not illuminated.
Offers solutions for problems preventing the Telephony Gateway from establishing or maintaining an Internet connection.
Addresses common problems affecting wireless network performance, such as intermittent connections or slow speeds.
Guides users through troubleshooting steps to identify why there is no dial tone when using the telephone service on the Gateway.
To Next Page