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Touchstone TG1682G
Arris Touchstone TG1682G User Manual
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Touchston
e TG1682G Telepho
ny
Gateway
User Gu
ide
Releas
e 24 STANDARD 1.
2 August
2016
August 201
6
2
Table of Contents
Default Chapter
3
Table of Contents
3
1 Overview
5
Introduction
5
Getting Support
6
2 Safety Requirements
7
FCC Part 15
8
RF Exposure
9
Industry Canada Compliance
9
For Mexico
9
3 Getting Started
10
About Your New Telephony Gateway
10
What's in the Box
10
Items You Need
11
Getting Service
12
System Requirements
13
Recommended Hardware
13
Windows
13
Mac os
13
Linux/Unix
13
About this Manual
14
What about Security
14
Ethernet or Wireless
15
4 Battery Installation and Removal
16
Introduction
16
Basic Battery Installation and Replacement
17
Extended Battery Installation and Replacement
19
Battery Usage and Storage Conditions
21
Battery Disposal Guidelines
21
Getting Battery Status
21
5 Installing and Connecting Your Telephony Gateway
22
Front Panel
23
Rear Panel
24
Selecting an Installation Location
24
Desktop Mounting Instructions
25
Factors Affecting Wireless Range
25
Connecting the Telephony Gateway
26
Configuring Your Wireless Connection
27
6 Configuring Your Ethernet Connection
28
Requirements
28
How to Use this Chapter
28
TCP/IP Configuration for Windows Vista
28
TCP/IP Configuration for Windows 7, Windows 8, or Windows 10
29
TCP/IP Configuration for Mac os X
29
7 Using the Telephony Gateway
31
Setting up Your Computer to Use the Telephony Gateway
31
Indicator Lights for the TG1682G
32
Wiring Problems
32
Patterns: Normal Operation (LAN and Telephone)
32
Patterns: Normal Operation (WAN and Battery)
33
Patterns: Startup Sequence
34
Using the Reset Button
35
Resetting the Router to Factory Defaults
36
Booting from Battery
36
8 Troubleshooting
38
The Telephony Gateway Is Plugged In, but the Power Light Is off
38
I'M Not Getting on the Internet (All Connections)
38
I'M Not Getting on the Internet (Ethernet)
38
I'M Not Getting on the Internet (Wireless)
39
My Wireless Internet Connection Stops Working Sometimes
39
I Can Get on the Internet, but Everything Is Slow
39
I Don't Have a Dial Tone When I Pick up the Phone - Why
39
9 Glossary
41
4
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Arris Touchstone TG1682G Specifications
General
DOCSIS
3.0
Ethernet Ports
4
Voice Ports
2
Max Download Speed
960 Mbps
Max Upload Speed
240 Mbps
Channels
24x8
Wi-Fi
802.11n
USB Ports
2
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