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General| Device Type | Gateway |
|---|---|
| Manufacturer | Arris |
| Model | Touchstone TG4492 |
| DOCSIS Standard | DOCSIS 3.1 |
| Downstream Channels | 32 |
| Upstream Channels | 8 |
| Ethernet Ports | 4 |
| Telephony Ports | 2 |
| USB Ports | 1 |
| Maximum Upload Speed | 1 Gbps |
| Wi-Fi Bands | Dual Band |
Covers essential safety guidelines for installation, operation, and handling of the gateway.
Provides mounting instructions, wireless range factors, and step-by-step physical cable connection guidance.
Resolves issues with the power light and general/Ethernet internet connectivity.
Addresses wireless connection drops, slow speeds, and troubleshooting wireless access.
Guides users through troubleshooting telephone service and dial tone problems.
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