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Arris Touchstone TG3442 User Manual

Arris Touchstone TG3442
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Touchstone TG3442 Telephony Gateway
User Guide, STANDARD Revision 1.0

Table of Contents

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Arris Touchstone TG3442 Specifications

General IconGeneral
DOCSIS3.1
Wi-FiYes
Wi-Fi Bands2.4 GHz, 5 GHz
Voice Ports2
Device TypeCable Gateway
Downstream Channels32
Upstream Channels8
Ethernet Ports4
USB Ports1
Max Upload Speed1 Gbps

Summary

Chapter 1: Safety Requirements

Chapter 2: Getting Started

Choosing an Installation Location

Factors to consider when selecting the best physical location for the gateway.

Network Security Best Practices

Essential tips for securing your wireless network and connected devices.

Chapter 3: Installing and Connecting Your Gateway

Front Panel Status Indicators

Explains the meaning of the LED lights on the front of the gateway.

Rear Panel Ports and Buttons

Identifies all connectors, ports, and buttons on the back of the gateway.

Installation Location Considerations

Guidance on selecting the optimal physical location for the gateway.

Physical Connection Steps

Step-by-step instructions for connecting the gateway's cables.

Wireless Network Configuration

Guide to setting up and securing your wireless network (SSID, password).

Accessing Gateway Management Interface

Instructions on how to access the gateway's web-based configuration settings.

Logging into the Web UI Wizard

Steps for initial login and setup via the web user interface wizard.

Configuring Parental Controls

How to set up website and keyword blocking for content filtering.

Chapter 4: Ethernet Connection Configuration

Chapter 5: Operating the Telephony Gateway

Understanding Gateway LED Indicators

Explains the function and status of all LED indicator lights on the gateway.

Restoring Factory Default Settings

Procedure to reset the gateway to its original factory configuration.

Chapter 6: Troubleshooting Common Issues

Diagnosing Internet Connectivity Failures

Solutions for when the device cannot connect to the Internet.

Troubleshooting Ethernet Connectivity

Steps to resolve issues specific to wired Ethernet connections.

Troubleshooting Wireless Connectivity

Steps to resolve issues specific to wireless Wi-Fi connections.

Resolving Telephone Dial Tone Problems

Steps to diagnose and fix issues with the telephone service.

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