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Arris Touchstone TG3452 User Manual

Arris Touchstone TG3452
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DRAFT
Touchstone TG3452 Telephony
Gateway
User Guide
Release 34 DRAFT 1.6 June 2017
June 2017

Table of Contents

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Arris Touchstone TG3452 Specifications

General IconGeneral
DOCSIS3.1
Telephony Ports2
Device TypeCable Gateway
Battery BackupOptional
Weight2.2 lbs
Wi-Fi Technology802.11ac
Wi-Fi Bands2.4 GHz, 5 GHz
Ethernet Ports4
Max Upload Speed1 Gbps
Downstream Channels2 OFDM + 32 SCQAM
Upstream Channels2 OFDMA + 8 SCQAM

Summary

Gateway Overview

Introduction to the TG3452

Provides an overview of the telephony gateway's features and capabilities.

Getting Support and Assistance

Details how to obtain help and find additional information.

Safety Requirements and Precautions

General Safety Warnings and Cautions

Lists critical safety warnings regarding equipment damage, shock, and explosion.

Regulatory Compliance Statements

Covers FCC Part 15, RF Exposure, and international compliance requirements.

Getting Started with Your Gateway

Gateway Features and Package Contents

Describes the TG3452's capabilities and lists items included in the box.

Installation Prerequisites and Service Setup

Outlines items needed, service contact, and system requirements.

Connection Options and Security Tips

Explains Ethernet vs. Wireless connections and basic security tips.

Connecting via Ethernet and Wireless

Describes Ethernet cable and wireless connection details.

Installing and Connecting the Telephony Gateway

Front and Rear Panel Components

Identifies indicators, ports, and buttons on the device for user interaction.

Installation Location and Cabling Procedures

Guides on physical placement, mounting, and connecting essential cables.

Wireless Setup and Configuration Access

Details initial wireless configuration and how to access the gateway's settings.

Parental Controls Configuration

Explains how to configure parental controls and add trusted MAC addresses.

Configuring Your Ethernet Connection

TCP/IP Configuration for Windows Systems

Provides steps for setting up TCP/IP on Windows Vista and later versions.

TCP/IP Configuration for macOS Systems

Guides on configuring TCP/IP settings for macOS operating systems.

Using and Maintaining the Gateway

Understanding Gateway Indicator Lights

Explains the meaning of different LED indicator patterns for troubleshooting.

Resetting the Gateway to Defaults

Details how to use the reset button and perform a factory reset.

Troubleshooting Common Issues

Power and Internet Connectivity Problems

Addresses issues like no power light and general internet connection failures.

Wireless and Dial Tone Connectivity Issues

Solves problems with wireless connectivity, slow speeds, and lack of telephone dial tone.

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