1
2
3
arthrex.com
© 2021 Arthrex, Inc. All rights reserved. LI1-00027-en-US_C
Troubleshooting: Faults and Solutions
Fault Solution
Unit does not power on 1. Check the main power plug and wall receptacle.
2. Check the main fuses per the User Guide instructions.
3. Call Arthrex Tech Support at 1-888-420-9393.
Accessory Apollo
RF®
probe does not work 1. Disconnect and reconnect probe.
2. Turn o console, wait 30 seconds, repower console.
3. If applicable, disconnect and reconnect footswitch, replace if footswitch not
functioning.
4. Open new Apollo
RF
probe.
Yellow fault message Refer to User Guide for proper disposition.
Red fault message (Critical Failure) 1. Make note of message displayed.
2. Call Arthrex Tech Support at 1-888-420-9393.
To return or repair device: Contact Arthrex Product Surveillance at 1-866-267-9138.
Arthrex, Inc.
1370 Creekside Blvd.
Naples, FL 34108-1945 USA
Toll Free: 1 (800) 934-4404
www.arthrex.com
Arthrex Tech Support:
+1-888-420-9393
Arthrex GmbH
Erwin-Hielscher-Strasse 9
81249 München, Germany
Tel: +49 89 909005-0
www.arthrex.de
+49 89 90 90 05 8800
Button Activation
1. Ablation power setting
2. Ablate
3. Coag