What to do if my Aspire Medical Equipment pump is not working?
If your Aspire Medical Equipment pump isn't working, first ensure it's properly connected to a mains power source. Next, verify that the power switch is in the ON position. If it still fails to operate, contact your Aspire dealer.
What to do if the low pressure LED light is flashing or the alarm is going off on my Aspire ACTIVE AIR ACUTE 8 Medical Equipment?
If the low-pressure LED light is flashing or the alarm is sounding on your Aspire Medical Equipment, ensure the CPR valve is in the CLOSED position. Check that all air hoses and tubes are tightly secured and that all coupling connections along the mattress are secured. If the issue persists, contact your Aspire dealer.
What to do if the alarm is sounding on my Aspire ACTIVE AIR ACUTE 8 Medical Equipment?
If the alarm is sounding on your Aspire Medical Equipment, press the mute button to allow the system to be verified. If the alarm continues to sound after muting, contact your Aspire dealer for further assistance.
What to do if my Aspire Medical Equipment pump is on but the mattress will not alternate?
If your Aspire Medical Equipment pump is running but the mattress isn't alternating, first, make sure the mattress is fully inflated. Then, check that the ALTERNATING mode is turned ON. Finally, check for SERVICE REQUIRED LED; if it is on, contact your Aspire dealer.
What to do if I am bottoming out but no alarm is sounding on my Aspire ACTIVE AIR ACUTE 8 Medical Equipment?
If you are bottoming out on your Aspire Medical Equipment but no alarm is sounding, verify that the pressure setting is appropriate for the patient. Adjust the comfort dial according to the patient weight range table. Refer to the troubleshooting steps for ‘Low pressure light flashing/alarm is going off’. If the problem continues, contact your Aspire dealer.
Why is my Aspire ACTIVE AIR ACUTE 8 pump so noisy?
If your Aspire Medical Equipment pump is noisy, ensure it is correctly mounted and flat against the FOOT end of the bed. If the noise continues, contact your Aspire dealer.
Explains the meaning of warning, mandatory, and prohibited action symbols used in the manual.
Specifies the recommended patient weight range for optimal mattress performance and safety.
Specifies where and for whom the mattress replacement is suitable for use.
Explains the purpose of the product in preventing pressure injuries and enhancing comfort.
Covers general electrical safety, RCD requirements, patient condition consideration, and safe working load.
Details warnings and precautions related to electrical safety and product handling.
Provides essential safety guidelines for users and caregivers to ensure proper product operation.
Lists all the components included in the product packaging.
Instructions for correctly placing and securing the mattress replacement onto the bed platform.
Guidance on setting the CPR valve and correctly positioning the pump unit at the foot end of the bed.
Steps to remove the protective cap from the air hose and connect it to the pump.
Instructions for connecting the sensor cable and the mains power cable to the pump.
Securing the power cord and connecting the pump's power cable to a wall outlet.
Instruction to set the appropriate mode for patient care, referring to the Operation section.
Overview of the digital pump's control panel and its various buttons and indicators.
Steps to turn on the pump and inflate the mattress to normal pressure.
Explains how to lock and unlock the control panel functions to prevent accidental changes.
Describes the Auto Firm feature for maximum inflation and its automatic mode switching.
Explains the Static mode function, its duration, and automatic fallback to Alternating mode.
How to activate Alternating mode and adjust cycle times (10-30 minutes).
Details the Constant Low Pressure (CLP) mode and provides a pressure chart based on patient weight.
Instructions on how to manually increase (FIRM) or decrease (SOFT) the mattress pressure.
Explanation of the Auto Adjust feature for automatic pressure setting based on patient weight.
Details the Auto Protect feature that increases pressure when the backrest angle is raised.
How to mute alarms and the safety function of automatic reactivation.
What happens when the pump senses low pressure, including LED indicators and alarm.
Indicates the 'POWER FAILURE' LED and alarm when power is interrupted.
Explains the 'Service Required' LED and alarm for faults or issues.
Procedure for activating the CPR function for rapid deflation.
Technical specifications for the pump unit, including dimensions, weight, and power.
Technical specifications for both Single and King Single mattress replacements, including dimensions and materials.
Instructions for cleaning the pump unit using a damp cloth and avoiding immersion.
Procedure for removing and laundering the mattress cover, including washing and drying instructions.
Routine checks for power cables, plugs, mattress cover wear, and air hoses.
Steps for replacing a blown fuse and instructions for air filter maintenance or replacement.
Guidelines for properly deflating, rolling, and storing the mattress for longevity.
Solutions for problems where the pump does not connect with the mattress or is not working.
Troubleshooting steps for mattress not alternating, alarms sounding, and noisy pumps.
Explanation of common error codes like Power Failure, Low Pressure, AutoFirm Failure, etc.
Details Aidacare's warranty policy, terms, and conditions for the product.
Provides contact details for servicing, spare parts, and general inquiries to Aidacare.
A section for recording periodic maintenance and service history for up to five years.
General| Category | Medical Equipment |
|---|---|
| Model Series | ACUTE 8 Series |
| Weight Capacity | Not applicable |
| Maximum Vacuum | -125 mmHg |
| Power Supply | rechargeable battery |
| Weight | Approx. 0.9 kg |
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