ASUS M32BC/M52BC 41
ENGLISH
ENGLISH
Chapter 5
Troubleshooting
Troubleshooting
This chapter presents some problems you might encounter and the possible solutions. 
?
My computer cannot be powered on and the power LED on the front panel 
does not light up.
• Checkifyourcomputerisproperlyconnected.
• Checkifthewalloutletisfunctioning.
• CheckifthePowerSupplyUnitisswitchedon.RefertothesectionTurning your 
computer ON in Chapter 1.
?
My computer hangs.
• Dothefollowingtoclosetheprogramsthatarenotresponding:
  1.   Simultaneously press <Alt> + <Ctrl> + <Delete> keys on the keyboard, then 
click Task Manager.
  2.  Do the following based on the operating system:
    On Windows
®
 8.1:
     Under  Task Manager in the Processes tab, select the program that is not 
responding, then click End Task.
• Ifthekeyboardisnotresponding,pressandholdthePowerbuttonuntilthe
computer shuts down. Then press the Power button to turn it on. 
?
I cannot connect to a wireless network using the ASUS WLAN Card (on 
selected models only)?
• Ensurethatyouenterthecorrectnetworksecuritykeyforthewirelessnetworkyou
want to connect to.
• Connecttheexternalantennas(optional)totheantennaconnectorsontheASUS
WLAN Card and place the antennas on top of your computer chassis for the best 
wireless performance.