ASUSTOR AS1002T - User Manual

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Summary

Safety Precautions

Electrical Safety Guidelines

Instructions for safe power connection, using bundled adapters, and cleaning.

Operational Safety and Disposal Recommendations

Covers safe placement, temperature, ventilation, and proper disposal of electronic waste.

Hardware Installation Guide

Hardware Installation: Tools and Cover Removal

Details tools needed for hard disk installation and initial steps for removing the NAS cover.

Hardware Installation: Installing Hard Disks

Step-by-step guide on inserting 3.5-inch hard disks into the NAS drive bay.

Hardware Installation: Securing Disks and Cover

Instructions on securing installed hard disks with screws and replacing the NAS cover.

Hardware Installation: Connecting and Powering On

Guide on connecting power and network cables and powering on the NAS device.

Troubleshooting

Troubleshooting: Control Center Detection

Addresses issues with ASUSTOR Control Center detecting the NAS, covering network and firewall checks.

Troubleshooting: Network Adapter Settings

Troubleshooting: Direct Connection IP Configuration

Troubleshooting: Manual IP Settings

Troubleshooting: Control Center Scan

This document is a Quick Installation Guide for ASUSTOR NAS devices, specifically models AS1002T and AS1004T. It provides comprehensive instructions for setting up and maintaining these network-attached storage systems.

Function Description

The ASUSTOR NAS devices (AS1002T and AS1004T) are designed to provide a centralized storage solution for digital assets, offering data protection and accessibility across a network. These devices function as personal cloud servers, allowing users to store, share, and manage files, as well as run various applications. They are equipped to house 3.5-inch SATA hard disks, which form the core of their storage capacity. The NAS supports RAID configurations, enabling users to enhance data redundancy and performance by utilizing multiple hard disks.

The primary function of these NAS devices is to provide reliable and secure data storage. They connect to a network via an Ethernet cable, making them accessible from various devices within the local network or remotely, depending on the configuration. The system is powered by an external adapter and includes a power button for turning the device on and off. Status indicators (LEDs) provide visual feedback on the device's operational state, including power, system status, network activity, and hard disk activity.

Usage Features

The ASUSTOR NAS offers multiple methods for initial setup and ongoing management, catering to different user preferences and technical skill levels.

Hardware Installation:

The guide details the process of installing hard disks into the NAS. Users need to remove screws from the rear panel, slide open the cover, and then insert 3.5-inch SATA hard disks into the disk bays until they are firmly seated and connected to the SATA connector. It emphasizes securing the hard disks with provided screws. For optimal performance and data redundancy in RAID setups, it is recommended to use hard disks of the same capacity. After hard disk installation, the cover is replaced and secured.

Connecting and Powering On:

Connecting the NAS involves plugging it into a power supply and connecting it to a router, switch, or hub using an Ethernet cable. The device is powered on by pressing and holding the power button for 1-2 seconds. The yellow power LED indicator lights up, followed by the system status and network LED indicators, which flash or remain steadily lit to indicate the boot process and readiness for operation. A "beep" from the system buzzer signals that hardware installation is complete and the device is ready for software configuration.

Software Installation:

The guide outlines four different software installation methods:

CD Installation (Windows Users): Users insert the installation CD into their computer, select "Start" from the autorun menu, which installs ASUSTOR Control Center. This utility then scans the network for ASUSTOR NAS devices, allowing users to select their NAS and follow an installation wizard.
CD Installation (Mac Users): Similar to Windows, Mac users insert the CD, select "Quick Install" from the autorun menu, which installs ASUSTOR Control Center. This also scans the network for NAS devices, and users proceed with the installation wizard.
Web Installation: For users who know their NAS's IP address, they can directly access the initialization process via a web browser by entering the NAS's IP address (e.g., http://192.168.1.168:8000). This method also leads to an installation wizard for configuration.
Installation Using a Mobile Device: This method leverages the "AiMaster" mobile app, available on Google Play and the Apple App Store. Users download and install the app, ensure their mobile device is on the same local network as the NAS, open AiMaster, select the "+" icon, and then choose "Auto Discovery" to scan for the NAS. Once detected, users can select their NAS from the list and initiate the installation process through the app.

All software installation methods guide users through a setup wizard, which typically offers a "1-Click Setup" for optimized settings or a "Custom Setup" for manual configuration.

Maintenance Features

The guide includes important safety precautions and troubleshooting information to ensure the longevity and proper functioning of the NAS.

Safety Precautions:

Electrical Safety: Emphasizes unplugging the product before cleaning, using only the bundled power adapter, and ensuring the adapter is plugged into the correct power input rating.
Operation Safety: Advises against placing the product in wet locations, recommends placing it on a flat and stable surface, and specifies an ambient temperature range of 5°C to 35°C. It also warns against blocking air vents to ensure proper ventilation and prohibits inserting objects or spilling liquids into the vents. Users are advised to contact a qualified service technician or retailer for technical problems rather than attempting self-repair.
Environmental Responsibility: Includes a "DO NOT throw this product in municipal waste" symbol, indicating that the product should be recycled according to local regulations for electronic products.

LED Indicators:

A detailed table explains the meaning of the LED indicators on the front panel:

Power LED: Yellow (steadily lit) for power on, Orange (flashing every 10 seconds) for LED night mode.
System Status LED: Yellow (flashing) for powering on, Yellow (steadily lit) for system ready, Red (steadily lit) for system or hard disk abnormality, or fan/system temperature abnormality.
Network LED: Yellow (steadily lit) for network port connected.
Hard Disk LED: Yellow (steadily lit) for hard disk ready, Yellow (flashing) for data access in progress.

Rear Panel Components:

The rear panel includes:

Power Button
Reset Button
USB 3.0 Port
Network Port
DC Input
K-Lock (Kensington lock slot)
System Fan

Troubleshooting:

The guide provides steps for troubleshooting issues with detecting the NAS using ASUSTOR Control Center:

Network Connection Check: Verify that the computer and NAS are on the same local area network. Check if the network LED indicator is lit; if not, try a different Ethernet cable or network port.
Firewall Check: Temporarily disable any firewalls on the computer and rescan for the NAS.
Direct Connection: If the NAS is still undetectable, connect it directly to the computer using the provided RJ-45 network cable. Then, change the computer's IP settings by navigating to Start > Control Panel > Network and Sharing Center > Change adapter settings. Right-click on "Local Area Connection," select "Properties," and under the "Networking" tab, select "Internet Protocol Version 4 (TCP/IPv4)." Click "Properties," choose "Use the following IP address," and set the IP address to 169.254.1.1 and the Subnet mask to 255.255.0.0. After applying these changes, open ASUSTOR Control Center to scan for the NAS again.

The guide concludes by directing users to ASUSTOR's customer service and knowledge base for further support if troubleshooting steps do not resolve the issue.

ASUSTOR AS1002T Specifications

General

RAID levels	0, 1, JBOD
RAID support	Yes
Storage drive size	3.5 \
Storage drive capacity	0 GB
Supported file systems	FAT32, HFS+, NTFS, ext3, ext4
Storage drive interface	Serial ATA II, Serial ATA III
Storage drives installed	No
Supported storage drive types	HDD
Total installed storage capacity	0 TB
Maximum supported storage capacity	16 TB
Number of storage drives installed	0
Number of storage drives supported	2
Processor model	Armada 385
Processor family	Marvell
Processor frequency	1 GHz
Internal memory	0.5 GB
DHCP client	-
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Supported network protocols	CIFS / SMB, SMB 2.0, AFP, NFS, FTP, TFTP, WebDAV, Rsync, SSH, SFTP, iSCSI, HTTP, HTTPS, Proxy, SNMP, Syslog
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN (RJ-45) ports	1
Cooling type	Active
Fan diameter	70 mm
Product color	Black
Number of fans	1 fan(s)
AC input voltage	100-240 V
Power supply location	External
Power consumption (sleep)	6.6 W
Power consumption (typical)	13.2 W
Certification	FCC, CE, VCCI, BSMI, C-TICK
Type	NAS
Noise level	33 dB
Device class	Home & Home Office
Backup features	Cloud
Number of users	1024 user(s)
Security algorithms	256-bit AES
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	5 - 95 %
Operating system version	2.5
Operating system installed	ADM
Mac operating systems supported	Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Other operating systems supported	FreeBSD
Server operating systems supported	Windows Server 2003 R2, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2, Windows Server 2012 R2 x64, Windows Server 2012 x64
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Cables included	AC, LAN (RJ-45)
Number of screws	8