AT&T 984 User Manual

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Part 1 — Important

product information

USER’S MANUAL

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© 2006 Advanced American Telephones. All Rights reserved.

AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.

AT&T Small Business System

Speakerphone with

Digital Answering System and

Caller ID/Call Waiting 984

984CIB_(Rev3)28.04.06 4/28/06 6:28 PM Page 1

Table of Contents

Default Chapter3
- Table of Contents3
Product Overview7
Before You Begin8
- Parts List8
- Tools Needed8
- DSL Users10
- Glossary11
- Programmable Features List14
- Audible Signals18
Installation19
- Battery Installation19
- Table/Desk Installation21
- Wall Installation23
- Convenience Ports27
Menu Operation28
- Menu Structure29
- Shortcut to Language Menu30
- Rapid Scroll30
Feature Setup31
- Set One Touch Preference31
- Assign an Extension Number to Your Phone32
- Turn the Ringer on or off for each Line33
- Select the Ringer Type34
- Set Delay Ring35
- Turn Auto-Mute on or off36
- Set Dial Mode37
- Turn Hold Reminder on or off37
- Set the Time and Date38
- Turn Line Usage on or off for each Line39
- Assign the Prime Line (Line Preference)40
- Set Automatic Mode41
- Set the Scroll Rate42
- Turn Screen Backlight on or off43
- Turn COVM Indicators on or off for each Line44
- Reset COVM Indicator45
- Program Home and Local Area Codes46
- Assign the Line Group for this Phone47
- Erase All Settings and Return the Phone to Default Settings48
- Set Answering System Status49
- Set Your Phone for Single Phone Operation50
- Set Answer Delay51
- Set Auto-Attendant Pickup Delay52
- Set Auto-Attendant Day and Night Times53
- Turn Toll Saver on or off55
- Program the Remote Code56
- Set Message Length57
- Turn Audible Message Alert on or off58
- Turn Monitor on or off59
- Turn DTAD Intercept on or off60
- Set this Phone to be the Centrex Console Phone61
- Set the Centrex Console Delayed Ring Time62
- Set the Display Language62
Telephone Operation63
- Make or Answer a Call63
- Switch between Handset, Headset and Speakerphone65
- Timer65
- Call Privacy66
- Do Not Disturb66
- Volume67
- Redial67
- Redial Stack68
- Auto Redial68
- Hold69
- Switch between Lines69
- Mute70
- Flash70
- Temporary Tone Dialing70
- Conference Calls71
- Transfer a Call72
- Low Battery Indicator73
- Lights and What They Mean74
One Touch Operation76
- Store a Number in a One Touch Location77
- Review a One Touch Entry79
- Dial a One Touch Number80
Directory Operation81
- Menu Structure81
- Store a Name and Number in the Directory82
- Review Directory Entries85
- Edit a Directory Entry86
- Dial a Number from the Directory87
- Remove a Name and Number from the Directory87
- Remove All Entries from the Directory88
Intercom Operation89
- Basic Intercom Operations90
- Make an Intercom Call with the Handset91
- Make an Intercom Call with the Speakerphone or Headset92
- Answer an Intercom Call93
- End an Intercom or Page Call93
- Page a Specific Extension (Single-Phone Page)94
- Answer a Single-Phone Page94
- Page All System Phones95
- Answer a System-Wide Page95
- Make an Intercom Conference Call96
- Room Monitor96
Caller ID Operation97
- Menu Structure98
- Caller ID Display98
- Call Waiting99
- Calls Received on Two or more99
- Lines Simultaneously99
- Display Screen Messages100
- Message Waiting and NEW CALL Light101
- Call History101
- Remove Calls from Call History103
- Dial a Number from Call History104
- Save a Name and Number from Call History to the Directory105
- Save a Number from Call History to a One Touch Location106
Answering System DTAD Operation107
- Turn Answering System on or off107
- Enter DTAD Mode107
- Menu Structure108
- Record an Outgoing Announcement109
- Review an Outgoing Announcement110
- Remove an Outgoing Announcement111
- Monitor Incoming Calls111
- Intercept an Incoming Message111
- Listen to Your Messages112
- Remove Messages114
- Record a Memo114
- Record a Phone Conversation115
- Audible Message Alert115
Answering System116
Auto-Attendant Operation116
- Auto-Attendant Sequence for Callers117
- Review an Auto-Attendant Outgoing Announcement118
- Record an Auto-Attendant Outgoing Announcement119
- Remove an Auto-Attendant Outgoing Announcement120
- Using Multiple Auto-Attendants121
Answering System122
Remote Operation122
- Connect with the Answering System122
- Remote Commands123
Adding a Fax Machine124
- Using a Fax Switch124
General Product Care125
Technical Specifications126
In Case of Difficulty127
- Answering System Operation132
Expanding the Phone System134
- Line Groups134
- Private Lines136
Centrex Operation137
- Setup Checklist137
- Enable the Console Phone137
- Console Operation137
- Set Ring Delay Duration138
- Answer a Delayed Ring138
- Pick up Another Station's Line138
Index139

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AT&T 984 Specifications

General

Brand	AT&T
Model	984
Category	Answering Machine
Recording Time	14 minutes
Remote Access	Yes
Call Screening	Yes
Toll Saver	Yes
Voice Menu	No
Message Counter	Yes
Date and Time Stamp	Yes
Power Source	AC Adapter
Battery Backup	Yes
Voice Prompts	Yes
Type	Digital

Summary

Installation

Battery Installation

Instructions for installing a backup battery for power failure protection.

Feature Setup

Assign an Extension Number to Your Phone

Assigns a unique number for intercom and system identification.

Program Home and Local Area Codes

Sets area codes for accurate Caller ID display and dialing.

Set Answering System Status

Configures the answering system to be on, off, or act as an auto-attendant.

Set Auto-Attendant Pickup Delay

Sets how long the auto-attendant waits for a caller to enter an extension.

Telephone Operation

Make or Answer a Call

Provides instructions for initiating and receiving phone calls.

Hold

Places an active call on hold, with reminders for extended holds.

Transfer a Call

Lights and What They Mean

One Touch Operation

Store a Number in a One Touch Location

Dial a One Touch Number

Directory Operation

Store a Name and Number in the Directory

Dial a Number from the Directory

Intercom Operation

Make an Intercom Call with the Handset

Caller ID Operation

Call Waiting

Answering System DTAD Operation

Turn Answering System On or Off

Enables or disables the phone's built-in answering system functionality.

Listen to Your Messages

Provides instructions for playing back recorded incoming messages.

Answering System Remote Operation

Remote Commands

In Case of Difficulty

No Dial Tone

Messages Are Incomplete

Centrex Operation

Setup Checklist

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