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Alternative Reset
1. Leave the gateway plugged in and lay it on its side.
2. Use a paperclip to press and hold the factory reset button on the bottom
of the gateway for at least 5 seconds until the System LED starts to flash
green.
3. The LED will turn solid green once complete.
Firmware Update
Keep your gateway’s firmware up to date.
1. From the Dashboard , click System Settings then click Firmware
Update, or click the Firmware Update icon on the dashboard.
Note: When your firmware is up to date, it will display “Up to date” in green
under the Firmware Update icon on the dashboard.
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