AT&T Pace 5268AC User Manual

AT&T Internet and Phone
Wi-Fi Gateway Replacement
self-
installation
guide
Reminder:
• Your Wi-Fi Gateway does not contain a battery backup.
• Battery backup is available for purchase from third-party manufacturers
and retailers to keep you connected in the event of a power failure.
Visit att.com/batterybackup for more information.
Get started Approximate installation time: 40 minutes
These instructions will guide you through the process of replacing your Wi-Fi Gateway.
In the box:
Wi-Fi Gateway
(Front View)
Power Cord
(2 parts)
UV Pace 5268 with Voice Swap Guide
06/17
ATT150150901-6

AT&T Pace 5268AC Specifications

General

Device Type	Gateway
Model	5268AC
Wi-Fi Standard	802.11ac
Ethernet Ports	4
USB Ports	1
Firewall	Yes
Security	WPA, WPA2
Phone Ports	2
Wi-Fi Bands	Dual-band (2.4 GHz and 5 GHz)
DSL Port	1 x RJ-11

Summary

Set up Wi-Fi Gateway

Connection Transfer and Setup

Transferring connections one at a time and setting up the new Wi-Fi Gateway.

Power Up Procedure

Power Up and Service Activation

Powering up the new gateway and indicators for service activation.

Go Wi-Fi Setup

Connect using PC

Connecting to the Wi-Fi Gateway using a PC and Ethernet cable.

Connect using smartphone/tablet

Connecting via temporary Wi-Fi settings on a smartphone or tablet.

Easy Return

Return Equipment Instructions

Instructions for returning the old Wi-Fi Gateway and power cord to avoid charges.

Smart Home Manager

Manage Wi-Fi Network

Using the Smart Home Manager to manage Wi-Fi network and connected devices.

Troubleshooting

No Internet or Voice

Steps to troubleshoot no internet or voice service by checking connections and power.

TV Receivers Not Responding

Procedure for TV receivers not responding after gateway replacement.

Wi-Fi Gateway Power Light Amber

Explanation of the amber power light during the power-up sequence.

No Dial Tone

Troubleshooting steps for missing dial tone on phone lines.

Additional Information

Test Internet Speed

How to test your internet connection speed to improve performance.

Manage Your Account

Information on managing your AT&T account via the myAT&T app.

IPv6 Support

Information regarding AT&T's support for IPv6 across its network.

Need More Help?

Contact Support

How to get further assistance from AT&T technical support.

Accessibility Support

Options for accessibility support, including alternate formats and TTY services.