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General| Type | Residential Gateway |
|---|---|
| Wi-Fi Bands | 2.4 GHz, 5 GHz |
| Ethernet Ports | 4 |
| Phone Ports | 2 |
| Security Protocols | WPA2, WPA |
| Security | Firewall |
| MoCA Support | Yes |
Download the AT&T Smart Home Manager app for notifications and managing your home network, Wi-Fi name, password, and connected devices.
Connect your new Wi-Fi Gateway by transferring existing connections, plugging in the new power supply, and waiting for startup.
Your Wi-Fi settings transfer automatically. Use the Smart Home Manager app to confirm settings and update Wi-Fi info with the provided sticker.
Return your old equipment to The UPS Store or FedEx Office within 21 days to avoid non-return fees. Keep your receipt.
Addresses issues with Internet, Broadband, Service lights, and connection problems after swapping gateways. Includes rebooting steps.
Explains amber power light as normal and provides troubleshooting for red lights on the Gateway Service light.
Troubleshoots TV receivers not responding and AT&T Home Phone with no dial tone, focusing on connection checks.
Provides contact information for AT&T support via website and phone number for setup assistance.
Reminds users that the Gateway needs electrical power and lacks a battery backup; suggests checking att.com/batterybackup.
Information on managing accounts via myAT&T app and accessing accessibility support for guides and telephone equipment.
Links for Spanish guides, compatible devices, and information on AT&T's IPv6 support.
