➔
3. Using your Wi-Fi
®
Your Wi-Fi settings will automatically transfer from
your old Gateway to the new one.
Your wireless devices will connect to the Gateway
again when the process is complete.
Open the Smart Home Manager app to con rm your
Wi-Fi settings have transferred.
Since settings will not match the new Gateway’s
defaults, use the enclosed yellow sticker to update
your Wi-Fi info and apply to the new Gateway.
For help, visit att.com/support
Wi-Fi Password: XXXXXXXXXXXX
Wi-Fi Network Name: ATTXXXXXXX
4. Return your old equipment
Bring your equipment to The UPS Store
®
or FedEx
®
O ce in a sturdy
bag, tote, or open box.
• Have your 9-digit account number handy (noted on your packing
slip or bill).
• Your equipment will be scanned, packed, labeled, and returned
to AT&T.
• The carrier will give you a receipt, and your return will be immediately
noted to your account. Retain the receipt for your records.
Note: We need to receive your equipment within 21 days of your
replacement order date to avoid non-return fees ($150).
Find the closest locations:
FedEx
®
O ce
www.fedex.com/attreturns
800.463.3339
The UPS Store
®
www.theupsstore.com
800.789.4623
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