Set up Voicemail from your home phone
AT&T U-verse Voicemail incorporates the latest technology to save you time and money, no matter where you are or
how you communicate.
To set up your voicemail from your home phone:
1. Dial *98 (or dial your home phone number).
2. Follow the prompts to set-up your mailbox.
3.
After creating your PIN, be sure to set-up your authentication code. This will allow you to reset your PIN over the
phone if you forget it.
After you have set up your voice mailbox, visit att.com/vmviewer for the option of automatic delivery of your
voicemail messages to your qualifying Wi-Fi device or computer.
By downloading the AT&T Voicemail Viewer App, you can check your voicemail messages visually, choosing the
order in which you listen to them or even reading your messages as voicemail-to-text.
Manage your U-verse Phone and Voicemail features
To manage Phone Features online:
1. Log in to your online account at att.com/myatt
2. Click on HOME PHONE
3. Click on MANAGE FEATURES
To manage Voicemail Features online:
1. Log in to your online account at att.com/myatt
2. Click on HOME PHONE
3. Click on CHECK VOICEMAIL
4. Click on VOICEMAIL SETTINGS
For more information on managing Phone Features or Voicemail Settings go to att.com/uvfeatures
Having trouble? Here are a few common issues to check:
What is your service activation date?
Do not attempt to install your service until
2pm or later on your service activation date.
You can find this date on your packing slip.
Did you activate your services?
You must complete activation for your Internet
and Voice services to work correctly.
See Step
3 inside.
Still having problems? Many issues can be resolved with these simple steps:
1. Check your connections.
Check all cables and cords to ensure they are connected properly and securely.
2. Power down, power up.
Unplug the power cord from the back of the Wi-Fi Gateway. Leave the Wi-Fi Gateway unplugged
for 15 seconds and plug it back in. You may need to wait up to two minutes for blinking indicator
lights to turn solid green.
Additional U-verse information
What is your internet connection speed?
The AT&T Speed Test is available to help you gauge
the performance of your online experience. Visit
att.com/speedtest to determine the speed at which
data is sent to or from your computer.
Check out the User Guides online:
Visit att.com/userguides to find an electronic version of
this guide ATT141210878-3 (PnP NVG510 Internet + Voice
Install Guide).
Manage your account:
Available 24/7, download the myAT&T app at
att.com/myattapp from your mobile device.
¿Habla español?
Por favor visite att.com/uverseguias para ver la
informacion en español. También pueden ver la siguiente
guía: ATT141210878-3 (PnP NVG510 Internet + Voice
Install Guide) para más detalles.
Need more help?
Visit att.com/uversesupport
Call us at 800.288.2020 and ask for “U-verse technical support.”
©2015 AT&T Intellectual Property. http://www.att.com/gen/privacy-policy?pid=2587 All rights reserved. AT&T, the AT&T logo and all other AT&T marks
contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
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