UVEP679_ATT140920876-4_IFC_RELEASE UVEP679_ATT140920876-4_IBC_RELEASE
Set up
Approximate time: 10 minutes1.
A.
When complete, the Service light will begin flashing, then turn to solid green.
If the Service light does not turn solid green or continues to blink after 5 minutes,
see Need More Help? on the back of this guide.
B.
For U-verse TV, restart your TV receivers after the Service light is solid green.
Go to each TV and hold down the Power button on the U-verse receiver and
DVR for ten seconds.
NOTE: Live TV may take a few minutes to display. If TV does not respond refer to
Need More Help? on the back of this guide.
Lights may vary with setup.
Power up
Approximate time: 1–5 minutes
2.
Power
Batter y
Ethernet
Wi-Fi
HomePNA
Broadband 1
Broadband 2
Service
Phone 1
Phone 2
USB
Your Wi-Fi Gateway is now powering up. During this time (up to 5 minutes),
do not unplug the power cord or the green data cable, as this can permanently
damage the Wi-Fi Gateway and significantly delay your service activation.
Below is a completed setup. Your connections may vary.
Reset
Phone
Lines
Cable
Line
1 & 2
USB
Ethernet
1 2 3 4
DSL
Broadband
ONT
Power
Green
Data Cable
B
Gray
Phone Cable
B
Yellow
Ethernet Cable
B
Yellow
Ethernet Cable
B
Wall Jack
Electrical
Outlet
New Power
Cord
C
Wireless
Access Point
(optional)
and/or
DVR
(Not Shown)
(U-verse TV
Customers Only)
Existing Wi-Fi Gateway
New Wi-Fi Gateway
C.
· Carefully read and remove yellow
Power sticker covering the Power
port of new Wi-Fi Gateway
· Connect new power cord to
Power port of new Wi-Fi Gateway
and into electrical outlet
B.
· Transfer one connection at a time
from the existing Wi-Fi Gateway to
new Wi-Fi Gateway
A.
· Unplug power cord from existing
Wi-Fi Gateway
· Set power cord aside
· Stand new Wi-Fi Gateway side-by-
side with existing Wi-Fi Gateway
Please note that your U-verse TV, Internet, and voice services will not operate during this process.
This includes recording TV shows.
Go Wi-Fi
Approximate time: 1–5 minutes3.
New Wi-Fi setup:
NOTE: Any custom settings made for security cameras, game consoles, etc.,
on your original Wi-Fi Gateway will also need to be made on your new Wi-Fi Gateway.
NOTE: If Wi-Fi settings did not transfer or to use new Wi-Fi Network Name and Password,
refer to Need more help? section on back page of guide.
· Open a browser and go to ufix.att.com/restore
· Log in to your U-verse account. If you forgot your User ID (primary AT&T email address) and Password,
help can be found on the account log-in screen.
· Follow the onscreen instructions to transfer the existing Wi-Fi settings.
· Record existing Network Name and Wi-Fi Password on separate yellow sticker from kit.
· Place new yellow sticker over your new Wi-Fi Gateway’s yellow sticker.
B.
A.
Select only one option to begin the Wi-Fi setup.
Option 1: Connect using PC
· Connect laptop or PC with an Ethernet cable
to your Wi-Fi Gateway
· Continue to
B
Option 2: Connect using smartphone/tablet
· Establish a temporary connection using new Wi-Fi
settings located on yellow sticker on new Wi-Fi Gateway
· Open your device’s Wi-Fi connection settings and
select your Wi-Fi Network Name and enter your Wi-Fi
Password to connect to your network
· Continue to
B
Easy return
(Refer to return instructions in your kit)
4.
Return your equipment at no cost
to you within 21 days to avoid
$150 charge.
Take original gateway and power
cord to nearest The UPS Store.
Bring your AT&T Account number
located on your packing slip.
Please do not return other devices
(e.g., backup battery, etc.).
UPS will scan your equipment,
provide a receipt, pack, and ship
equipment to AT&T at no cost
to you.
A. B. C.
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