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Atel AXIS V810 - Operational FAQs; Error Messages and SIM Issues

Atel AXIS V810
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ATEL V810 Series Voice-Only User Manual
V5.6, June 8, 2022
emergency call, remember to give all the necessary information as accurately as possible.
7. Does the V810 voice function work during a power outage?
While the V810 has backup batteries, if the phone connected to it requires external power
to operate, service (including the ability to make and receive 911 calls) will not be available
during a power outage. Service will only be available during a power outage if the phone
connected to the device does not rely on external power to operate (as is the case with
many corded phones).
8. How long is the backup battery life of the V810?
Talk usage time on backup batteries is approximately 3 hours and standby time is
approximately 30 hours. Actual values can vary with environmental conditions,
connectivity and other usage-related circumstances.
9. How does Caller ID (CID) work?
Yo u r V 8 1 0 displays the phone number for incoming and outgoing calls. If the telephone
connected to your V810 supports the Caller ID function, the telephone displays the caller’s
phone number and/or name before you take the call. Contact names stored on your
telephone may be displayed for incoming calls. Please consult with your service provider
for more info on the Caller ID feature (additional charges may apply).
10. How does Call Forwarding work?
Call forwarding allows you to forward incoming calls to another phone number and this
feature may be supported by your carrier/service provider. Please contact your service
provider for more details.
11. Can I adjust the volume on my telephone?
Yo u c a n a d j u s t t h e v o l u m e u s i n g the telephone connected to the V810. Refer to your
telephone user manual for more details.
12. Why do I get the recording, “Call cannot be completed as dialed?”
Check the number to ensure you’re dialing correctly, without pauses longer than four
seconds between dialed digits.
13. Where do I find the device Software (SW) version information?
The device SW version can be found on your V810 screen display menu by pressing the
Power Key.
14. What do I do if I see a "No SIM" message on the device screen display?
If you see a "No SIM" message, please check the following:
Make sure your SIM is inserted properly in the spring-loaded SIM card slot;
Contact your service provider to make sure your SIM subscription plan is active;
Check with your service provider if a SIM replacement is needed.

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