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Guidelines for safe power supply and avoiding opening the telephone.
Information on CE marking and compliance with EU directives like WEEE.
Instructions for cleaning the phone using soft, damp cloths and avoiding chemicals.
Links to official Unify support and documentation resources.
Details the document's scope, limitations, and general safety advice.
Explanation of icons indicating phone versus web interface operations.
Guidance on contacting Unify support for problems and queries.
Defines the phone's purpose and where to find identification details.
Tips for clear speakerphone audio and readable display.
Overview of the remote configuration process from factory defaults.
Instructions for connecting the phone to the LAN and initiating boot.
Process for entering the Deployment PIN for remote configuration.
Description of the phone's controls, displays, and main components.
Using the handset for making and receiving calls.
Information on the multi-line display and LED notifications.
Customizing programmable keys and understanding dedicated function keys.
Using the dialpad for input and navigation keys for menu interaction.
Detailed explanation of navigation key functions for input and menu control.
Table explaining the meaning of different LED states and patterns.
Information on the three programmable keys and their customization.
Using the dialpad for numbers, special characters, and text input.
Overview of characters mapped to dialpad keys based on language setting.
Describes the phone's state when not in active use.
How to access and use the idle menu for various functions.
Explanation of icons appearing in the idle display for status and options.
Visual feedback displayed when adjusting ringer, handset, or speaker volume.
How the display content dynamically changes based on the phone's situation.
Icons indicating events and how to use context menus for options.
Functions available for selection from the idle display context menu.
Functions and advisories displayed in the second line during calls.
Icons used to indicate call status, connection quality, and security.
Details on stored call lists, entry limits, and saved call data.
Synchronizing call log data with RingCentral API for device display.
Additional information on missed calls and call logging settings.
How to access User and Administrator settings menus.
Accessing Personal and Corporate phonebooks via function keys.
Options available in the User menu for personalizing phone settings.
How to pause and resume menu operations, e.g., for incoming calls.
Details on IP address, web interface address, and network activity.
Accessing detailed telephone configuration and settings for support.
Steps to reset personal settings to factory defaults.
Activating or deactivating phone features remotely for service purposes.
Initiating call tracing for connection problem analysis.
Diagram showing physical ports for network, PC, power, and headset.
Using the built-in switch to connect a PC via the phone's LAN port.
Guidance on routing cables through the phone stand for neatness.
Setting display contrast for optimal readability in different lighting conditions.
Adjusting volume for loudspeaker, ringer, handset, headset, and handsfree.
Enabling, disabling, or adjusting the volume of key press tones.
Tips for reducing energy consumption through phone settings.
How incoming calls are signaled via ringing and the Notification LED.
Procedures for answering calls using handset, speakerphone, headset, or auto-headset.
Steps for rejecting an incoming call.
Procedures for deflecting calls and responding to callback requests.
Handling callback requests by accepting, rejecting, or deleting them.
Using off-hook, on-hook dialing, and entering numbers first.
Using programmed keys for quick dialing of frequently used numbers.
Accessing and redialing numbers from the call log.
How to view and call back missed calls from the call list.
Requesting callbacks and deleting pending callback requests.
Setting an automatic delay before dialing a number.
Activating or deactivating the microphone during a call.
Changing handset or loudspeaker volume while on a call.
Switching between handset and speakerphone modes.
Setting up open listening for group participation in calls.
Steps to initiate a conference call with multiple parties.
Procedures for leaving or ending a conference call.
Putting calls on hold and retrieving them alternately or simultaneously.
Joining active and held calls to connect parties.
Connecting call parties by using the hang-up function.
Placing an ongoing call on hold to manage other calls.
Getting back held calls and checking their status.
Accepting or ignoring a second incoming call during an active call.
Procedures for ignoring or rejecting a second incoming call.
Forwarding a second incoming call to a specified destination.
Methods for transferring calls, including blind and consultative transfers.
Steps for disconnecting the current call.
Enabling or disabling visual and audible alerts for call forwarding events.
Managing contacts in the personal directory, including creation and editing.
Removing individual contact entries from the directory.
Deleting all contacts from the personal directory.
Finding contacts within the personal directory by name.
Accessing and searching the company-wide corporate directory.
Steps to begin programming functions onto the phone's keys.
Programming keys directly via function keys or through the user menu.
Setting up speed dial entries for quick dialing.
Configuring a dedicated key for built-in call forwarding.
Demonstrations of using programmed keys for common functions.
Restoring programmed keys to their factory default settings.
How group calls are signaled and managed based on phone status.
Using DSS keys for direct dialing, consultations, and call pickups.
Handling rejected calls and deflecting calls using DSS keys.
Understanding the status notifications indicated by DSS keys.
Configuring line and DSS keys for multi-line phone functionality.
Explanation of different line types on multi-line telephones.
Details on Private, Shared, and Direct call line utilization.
How line status is indicated on the phone's display.
Procedures for answering incoming calls on primary and secondary lines.
Operating line keys to manage active calls and speakerphone mode.
Understanding notifications and actions for Bridged-Call Appearance.
Using Assist Key to join conference calls.
Procedures for manually or automatically seizing a line for calls.
Accessing and redialing the last dialed number from the context menu.
Information and procedures for call forwarding on the primary line.
Using hot or warm lines for automatic dialing.
How calls are handled on a single line, similar to a single-line phone.
Managing calls on multiple lines, including accepting waiting calls.
Procedures for placing active calls on hold using line keys.
How to operate line keys for hot/warm line functions.
Explanation of how hot and warm lines are activated.
Configuring destination numbers for hot and warm line functions.
Procedures for connecting to calls on secondary lines.
Setting the time delay before a held call signals on a line.
Adjusting ringers for specific lines, selecting ringer files or patterns.
Setting pattern melodies and sequences for line ringers.
Temporarily previewing caller information for incoming calls.
Activating continuous line preview until manually deactivated.
Using another telephone as if it were your own via mobility logon.
Procedures for ending the mobility session and logging off.
Activating DND to silence the phone and redirect callers.
Protecting phone configurations and settings with a user password.
Steps for modifying the existing user password.
Disabling the password prompt for user settings and phone lock.
Securing the phone against unauthorized access by locking it.
Optimizing audio settings and adjusting room character for speakerphone.
Selecting ringer files or patterns for incoming calls.
Choosing and configuring pattern melodies for line ringers.
Choosing and configuring pattern sequences for line ringers.
Selecting preferred modes for open listening (standard or US mode).
Selecting the type of headset connected to the phone.
Setting unique ringers for different call types like Internal or External.
Further settings for pattern melodies and sequences.
Activating or deactivating the phone's ringer.
Alert tone for when a secure voice connection becomes unsecured.
Selecting the language for operator prompts and menu displays.
Setting the phone to display time in 12-hour or 24-hour format.
Selecting the preferred format for displaying the date.
Adapting phone settings to specific country conditions.
Manually setting daylight saving time if automatic is off.
Setting the time difference between DST and standard time.
Information on automatic daylight saving time configuration.
Steps for manually setting the current time on the phone.
Steps for manually setting the current date on the phone.
Basic options for forwarding calls to another phone.
Functions for activating, deactivating, and managing call forwarding.
Enabling or disabling immediate call forwarding.
Turning off currently active call forwarding.
Activating forwarding to the most recently used destination number.
Using the last saved destination for call forwarding.
Activating call forwarding with new, variable destination phone numbers.
Storing destination phone numbers for future call forwarding.
Preconfiguring up to five destination numbers for call forwarding.
Transferring destination numbers between different call forwarding types.
Linking saved destination numbers to specific call forwarding types.
Enabling or disabling specific call forwarding types like Unconditional, Busy, No Reply.
Setting the delay before 'No reply' call forwarding is activated.
Understanding how calls are forwarded sequentially through multiple phones.
Receiving a beep notification when CTI calls are auto-answered.
Activating or deactivating the reminder tone for held calls.
Setting the time delay for automatic reminders about held calls.
Configuring phone behavior when hanging up calls on hold.
Enabling music playback when calls are placed on hold.
Enabling connection to held or consultation calls upon hang-up.
Forwarding calls to a Direct Station Selection (DSS) subscriber.
Connecting calls by using the hang-up action.
Allowing call transfer before the called party answers.
Rejecting incoming calls received while dialing.
Activating call transfer before the called party answers.
Allowing call partners to join calls after exiting the conference.
Dialing numbers directly from call log entries.
Clearing all entries from the call log.
Showing missed calls that were answered by other users.
Manually deleting missed calls after they have been called back.
Displaying call log records derived from the RingCentral API.
Overview of recording modes: Manual, AutoStart, All Calls, Disabled.
Defining what constitutes a recordable call and listing call types.
Listing enhanced functions and features not supported during recording.
Advisories during recording and how it works on MultiLine phones.
Procedures for automatic and manual call recording.
How the AutoStart mode automatically starts call recording.
Starting and pausing call recording manually during an active call.
How call recording ends automatically based on call status.
Recording behavior when initiating or participating in a consultation.
Handling call recording when a second call is active.
How call recording behaves when alternating between calls.
Recording status when calls are paused and then reconnected.
Setting up conferences while call recording is active.
Adding participants to conferences while calls are being recorded.
How calls are included in conferences while being recorded.
Placing lines on hold manually while call recording is active.
Handling calls on different lines while recording is active.
Overview of the web interface and secure HTTPS connection.
Steps to access the phone's web interface via a browser.
Accessing the protected area for phone and network administration.
Accessing and managing user-specific data via the web interface.
Explanation of functions like Login, Submit, Reset, Refresh, Logout.
Information on EULA and Open Source licenses.
Overview of settings configurable via the phone's user menu.
Guidelines for cleaning and maintaining the telephone properly.
Resolving common issues like unresponsive keys or no ring on calls.
General advice for other problems, including consulting the administrator.
Information on contacting administrators or customer service for persistent faults.
Information on WEEE directive, separate collection, and eco-label criteria.
Details on repair support and spare part supply guarantees.
Extending phone functionality through software updates.
Steps to open and navigate the user menu on the phone.
Overview of the settings available within the phone's user menu.
List of functions that can be programmed to keys at the Normal level.
List of functions that can be programmed to keys at the Shifted level.
Functions available only to passive users when operating on OpenScape 4000.
Features not available for OpenScape Desk Phone CP110 on OpenScape 4000.
| Type | IP Phone |
|---|---|
| Connectivity | Ethernet |
| Speakerphone | Yes |
| Wall Mountable | Yes |
| Supported Protocols | SIP |
| USB Port | No |
| Bluetooth | No |
| Features | Call forwarding, call waiting, hold, mute, redial |
| Keys | Programmable keys |
| Headset Port | Yes |
| Network Ports | 1 x 10/100 Ethernet |
| Power over Ethernet | Yes |
| Supported Codecs | G.711, G.729 |