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Atos Unify OpenScape CP210 - User Manual

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Unify OpenScape
Desk Phone CP
Atos Unify
OpenScape Desk Phone
CP210
Atos Unify OpenScape Voice
Atos Unify OpenScape 4000
User Guide SIP
A31003-C1000-U141-01-7619

Table of Contents

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Summary

Important information

Trademarks and compliance

Details on CE marking, WEEE directive, and product conformity.

Safety and accessory guidelines

Guidelines for safe power supply, handling, and use of accessories.

Care, cleaning, and documentation

Procedures for cleaning the phone, accessing online resources, and placement guidelines.

Energy Star and license information

Details on ENERGY STAR certification and how to access license information.

General information

Manual overview and icons

Explanation of the manual's purpose, structure, and common icons used.

Operation descriptions and settings

How operations are depicted and procedures for selecting and setting options.

Service, intended use, and phone type

Information on phone service, its intended use, and identifying the telephone type.

Remote configuration for cloud service providers

Initial phone setup process

Steps for configuring the phone from factory defaults to operational status.

Connecting, PIN entry, and cancellation

Connecting the phone, entering the PIN, and procedures for cancelling the configuration.

Getting to know the OpenScape Desk Phone CP210

User interface and basic controls

Overview of the phone's physical controls, display, and key components.

Navigation, function keys, and dialpad

Explanation of navigation keys, programmable functions, and dialpad usage.

Display features, idle mode, and menus

Details on display contrast, idle mode, context menus, and icons.

Voicemail and call logging

Accessing voicemail and understanding call logging features and lists.

Network connectivity

Personal and corporate directories

Instructions for managing personal and corporate contact lists.

Settings and functions

User, admin, and control settings

Overview of user-configurable settings and remote control/monitoring functions.

Diagnostic call activation

Procedure for activating a diagnostic call for troubleshooting network issues.

Phone hardware and connections

Underside ports identification

Diagram and description of all physical ports on the phone's underside.

Cable routing and USB port usage

Guidance on routing cables and utilizing the phone's USB port for accessories.

Telephone settings

Display contrast and volume adjustments

How to adjust display contrast and set various audio volumes.

Key click, selection, and energy efficiency

Configuration options for key click sounds, key selection, and energy-saving settings.

Making calls

Receiving, answering, and rejecting calls

Procedures for handling incoming calls, including rejection and deflection.

Dialing methods and call management

Instructions for various dialing methods and managing calls during a conversation.

Conference and call hold procedures

Steps for establishing conferences, placing calls on hold, and retrieving them.

Call waiting, transfer, and forwarding

Managing second calls, transferring calls, and configuring call forwarding.

Directories and call logging

Managing contacts and reviewing call history logs.

Programming function keys

Available functions and key programming

List of assignable functions and steps to program keys via phone or WBM.

Using and resetting programmed keys

Examples of using programmed keys and procedures for resetting them to default.

Executive;secretary team call handling

Group call pickup and DSS keys

Methods for handling group calls and using Direct Station Selection keys.

Multiline phone features for teams

Specific functionalities for multiline phones in team environments, including line/trunk keys.

Call bridging and assistance

Participating in calls and providing assistance via call bridging features.

Mobility function

Logging onto another telephone

Instructions for using your phone number and settings on a different phone.

Ending mobility function (log off)

Procedure for logging out of the mobility function.

Privacy and security

Do Not Disturb settings

Configuring the Do Not Disturb feature to silence incoming calls.

User password management

Setting, changing, and deactivating user passwords for phone security.

Phone locking and unlocking procedures

Methods for securing the phone against unauthorized access and unlocking it.

Other settings and functions

Audio, ringer, and pattern settings

Optimizing audio, configuring ringers, melodies, and patterns.

Display, locality, and time;date formats

Adjusting display language, time, date, and country-specific settings.

Network information and user data reset

Viewing network details and resetting user-specific configurations.

Programming call forwarding

Standard call forwarding and destination management

Configuring basic call forwarding, saving, and editing destination numbers.

Activating;deactivating and forwarding types

Managing forwarding activation, deactivation, and different call forwarding types.

CTI, hold, and call joining settings

Configuring CTI calls, hold reminders, music on hold, and call joining permissions.

Call deflection, waiting, transfer, and logging

Managing call deflection, waiting, transfer, and call logging features.

Call recording

Recording modes and basic operation

Overview of recording modes, manual, auto start, and all calls.

Controlling and managing call recordings

Procedures for starting, pausing, ending, and handling call recordings.

Diagnostic data

Viewing diagnostic information

Accessing and interpreting phone configuration and network status details.

Individual settings and contacts

Energy efficiency and contact management

Optimizing energy use and managing contacts via the WBM interface.

USB port management

Supported USB devices and limitations

Information on compatible USB devices and limitations for phone connectivity.

Web interface (WBM)

WBM general usage and settings

Navigating the WBM, configuring general settings, and understanding button functions.

Administrator and user settings overview

Accessing administrator configurations and user page functionalities.

Detailed WBM settings

In-depth configuration options for connected calls, keysets, phone settings, locality, security, and directories.

Local user menu

Accessing and navigating the user menu

Steps to open and use the phone's local user menu for settings.

Key functions and programmability

Overview of programmable function keys and their available assignments.

Special features for OpenScape 4000

Passively supported and unsupported functions

Details on functions available to passive users and those not supported by OpenScape Voice.

Fixing problems

Telephone care and basic troubleshooting

Instructions for cleaning the phone and resolving simple issues like stuck keys.

Common call and ringing issues

Troubleshooting problems related to not being able to dial or the phone not ringing.

Other problems and administrator contact

Guidance on resolving persistent faults and contacting support.

Repair and recycling concept

Equipment disposal and legal foundations

Information on WEEE directive, German ElektroG, and Blue Angel criteria.

Reuse, recycling, and recovery processes

Details on how used equipment is processed for reuse and recycling.

Repair support and performance extension

Information on Unify's repair services and extending phone capability via software.

Atos Unify OpenScape CP210 Specifications

General IconGeneral
BrandAtos
ModelUnify OpenScape CP210
CategoryTelephone
LanguageEnglish

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