Atos Unify OpenScape CP410 User Manual (English)

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Unify OpenScape

Desk Phone CP

Atos Unify

OpenScape Desk Phone

CP410

User Guide HFA

A31003-C1000-U148-01-7619

Important Information2
Trademarks2
Software Update2
Care and Cleaning Instructions3
Online Documentation3
Location of the Telephone3
Product-Oriented Environmental Protection3
License Information4
Table of Contents5
General Information14
About this Manual14
Displays for Describing Operation14
Service17
Intended Use18
Telephone Type18
Speakerphone Quality and Display Legibility18
Single-Line Telephone / Multi-Line Telephone18
Remote Configuration for Cloud Service Providers19
Connect the Telephone19
From Factory Defaults to Operational Telephone19
Entering the "Deployment PIN19
Starting the Remote Configuration20
Cancelling the Remote Configuration20
Getting to Know the Openscape Desk Phone CP41021
The User Interface of the Phone21
Function Keys22
Fixed Function Keys23
Programmable Function Keys on the Phone23
Navigation Keys24
Audio Controls25
Dialpad26
Display29
Display Brightness29
Display Contrast29
Home Screen30
Displays on the Status Line for Adjusting the Volume37
Voicemail38
Adjusting the Display Angle38
Different Display Interfaces38
Context-Dependent Displays41
Actions with Function Keys41
Action Via Dialpad41
Actions with Navigation Keys42
Ports on the Underside of the Phone43
Threading the Connection Cables44
How to Use Network Connections44
Using the USB Port45
About Key Modules45
Function Keys on the Key Module45
Key Module KM41046
Key Module KM71047
Updating the Phone48
Operating the Openscape Desk Phone CP41049
Conversations49
Opening Details of a Conversation or Conducting a Call50
Creating or Editing Conversations51
Searching for Conversations53
Filtering Conversations56
Displaying the History of a Conversation57
Deleting Conversations57
Marking All Conversations as Read58
Telephony Interface59
Telephony View59
Programmable Function Keys60
Programmable Keys on the Key Module60
Answering Machine ("Voicemail")61
Inline Notification61
Display of the Inline Notification62
Shortened Inline Notification62
Cancelling Inline Notification63
Settings Menu63
User Settings63
Administrator Settings65
Configuring the Phone Default Settings66
Adjusting the Display Brightness66
Screen Saver66
Activating the Screen Saver67
Uploading Images for the Screen Saver67
Setting the Screen Saver Activation Interval67
Setting the "Landing Screen69
Audio Settings70
Switching to a Ringer Beep70
Pattern Melody70
Pattern Sequence70
Room Character71
Open Listening Mode71
Setting the Headset Port Use72
Special Ringers73
Activating or Deactivating the Ringer74
Tone and Indication with Unsecured Voice Connection74
Adjusting the Default Volumes75
Adjusting the Key Clicking Sound75
Call Settings77
Call Waiting77
Allowing Call Waiting78
Central Speed Dial Numbers79
Speed Dial with Extension79
Individual Speed Dial Numbers79
Connecting to Openscape UC80
Programming the Function Keys81
About Programming a Key81
List of Available Functions81
Programming a Key82
Labelling Function Keys83
Setting up a Selected Dialling Key84
Resetting All Assigned Functions to Keys84
How to Program a Function Key with "Send URL85
Deleting an Assigned Function from a Key85
Making Calls86
Incoming Calls86
Answering a Call Via the Handset86
Answering a Call Via the Loudspeaker (Speakerphone Mode)86
Answering a Call Via the Headset87
Direct Station Selection Keys88
Answering a Call with the DSS Key90
Accepting Calls for a Member of the Team90
Selectively Picking up a Call91
Addressed Via Speakerphone (Direct Speaking)91
Switch Microphone on / off91
Ending a Call92
Dialling / Calling92
Dialling with Handset off the Hook92
Dial with the Handset on Hook93
Dialling with a Connected Headset94
Choose from Conversations94
Calling with a Direct Station Select (DSS) Key95
Redialling95
Calling Back a Missed Call95
Using Speed Dial96
Forwarding Calls97
Use Call Forwarding98
Setting up Call Forwarding Via the Call Forwarding Menu98
Configuring Local Call Forwarding98
Activating Immediate Call Forwarding99
Using Callback99
Saving a Callback99
Accepting a Callback100
Checking or Deleting a Saved Callback100
During a Call100
Activating or Deactivating the Microphone100
Changing the Volume100
Switching from Handset to Speakerphone Mode101
Switching from Speakerphone Mode to the Handset101
Switching from Headset to Speakerphone Mode101
Open Listening to the Room102
Parking a Call102
Placing a Call on Hold103
Being on Hold103
Call Second Participant (Consultation)103
Transferring a Call104
Accepting a Second Call (Call Waiting)104
Carry out DTMF Suffix / Dial Tone105
Rollover105
Making Calls Via Multiple Lines ("Multi-Line")106
Line Keys106
Line Usage107
Meaning of Leds on Line Keys107
Preview107
Accepting Calls on the Line Keys108
Activating and Deactivating Ringing Mode (Call)109
Forwarding Calls for Lines109
Ring Transfer109
Dialling with Line Keys110
Automatic Line Seizure110
Manual Line Seizure110
Call Waiting with a Direct Station Select (DSS) Key111
During a Call111
Holding Calls on Line Keys111
Holding and Accepting a Call on a Line Key111
Exclusively Holding and Accepting a Call on a Line Key112
Directed Line Pick-Up112
Saved Number Redial for a Particular Line (Stored Phone Number)112
Most Recent Extension Number Dialled for a Particular Line113
Saving an Extension Number for Redialling113
Line Mailbox113
Retrieving Messages113
Identifying the Line Used114
Ending Connection on a Line Key115
Entering a Call on a Line (Three-Way)115
Allowing or Preventing Entry115
Witness or Tape Connection117
Accepting Calls for the Manager in the Secretarial Office117
Accepting Calls for the Manager During a Call117
Switching Calls Directly to the Manager118
Accepting Calls on the Manager's Phone118
Accepting a Call for Another Management or Secretarial Team119
Using the Second Phone for the Manager119
Activating or Deactivating the Second Call for the Manager119
Using the Buzz Function120
Messenger Calls120
Setting a Representative for the Secretarial Office120
Group Calls / Hunt Group121
Switch Group Calls on or off121
You Belong to a Hunt Group or Group Call Group121
You Belong to Multiple Groups121
Accepting Calls for a Team Member122
Connecting Call122
Other Settings and Functions124
Energy Saving Mode124
Setting Daylight Saving Time124
Setting the Difference between Daylight Saving and Standard Time125
Enabling Automatic Daylight Saving Time125
Displaying the Date and Time Settings126
Save Appointments126
Appointment Function126
Save Reminders126
Delete Saved Reminders127
Using Timed Reminders127
Using a Different Phone for a Call in the same Way as Your Own127
Identify Yourself on Another Phone128
Switch off Identification on Another Phone129
CTI Calls129
Beep on Auto-Answer129
Beep on Auto-Reconnect130
Paging Call130
Set Your Own Connection to Another Phone (Mobility)131
Mobility Variants131
Connect to "Guest Phone132
Connect Back to "Home Phone133
Transfer Connection to Next Phone133
Openscape Desk Phone as House Call System (Intercom System)134
System-Wide Voice Calling134
Speaker Call in a Group135
Announcement (Broadcast) to All Members of a Management Group137
Forward Calls for Another Connection137
Save Destination for Other Phone - Activate Call Forwarding137
Save Destination for Fax / PC / Busy Stations - Call Forwarding Activated138
Check or Turn off Call Forwarding for Other Phone138
Call Forwarding for Fax / PC / Busy Stations139
Change Call Forwarding for Other Connection140
Managing Avatar Images140
Assigning a Contact Avatar141
Control Openscape UC Preferred Device Settings from Phone142
Door Opener142
Programming the Door Opener142
LED Displays for Door Opener Keys143
Opening the Door Without Receiving a Call143
Receiving a Call from the Door Phone143
Opening the Door144
Special Functions for Parallel Call (ONS)145
Leaving or Entering a "Hunt Group145
Privacy and Security147
Activating or Deactivating "Do Not Disturb147
Enabling or Disabling the Speaker Call Protection147
Caller ID Suppression148
Setting the User Password148
Deactivating the Password Prompt150
Locking the Phone151
Activating the Phone Lock151
Unlocking the Phone151
Dialling Emergency Numbers152
Secure Calls152
Query Status in Idle Mode152
Querying the Status When Connected152
Information about Secure Calls153
Identifying Anonymous Callers ("Tracing")153
Local Phone Settings154
Volumes154
Set Local Ringtones155
Ringer Type155
Ringer Mode156
Select and Configure Call Type156
Secure Call Alert157
Block Dialling for Outgoing Calls158
Using Microsoft® Exchange158
Displaying Network Information159
Resetting User Data160
Web Interface (WBM)161
Launching the Web Interface161
Administrator Settings161
Logging into the User Settings161
User Menu162
Licenses162
Importing Contacts Via WBM162
Exporting Contacts Via WBM163
Fixing Problems165
Caring for Your Phone165
Troubleshooting165
Messages During Remote Configuration166
Index168

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Atos Unify OpenScape CP410 Specifications

General

Type	IP Phone
Protocols	SIP
Navigation	5-way navigation key
Wall Mountable	Yes
Bluetooth	No
Supported Codecs	G.711, G.722, G.729
Weight	1.2 kg
Connectivity	Ethernet
Keys	Programmable function keys
Headset	Yes
Ethernet	2 x Gigabit Ethernet (10/100/1000 Mbps)
Power	PoE (Power over Ethernet)

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