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Atos Unify OpenScape CP410 - User Manual

Atos Unify OpenScape CP410
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Unify OpenScape
Desk Phone CP
Atos Unify
OpenScape Desk Phone
CP410
User Guide HFA
A31003-C1000-U148-01-7619

Table of Contents

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Summary

Important Information

Trademarks

Information on CE marking and WEEE Directive for product disposal.

Software update

Instructions for phone software updates during operation.

Care and cleaning instructions

Guidelines for maintaining the phone's cleanliness and preventing damage.

Location of the telephone

Guidelines for proper placement and environmental conditions for the phone.

Energy Star

Information about the ENERGY STAR program and its benefits for energy efficiency.

General Information

About this manual

Introduction to the user guide and its purpose for phone operation.

Icons used in the manual

Explanation of icons representing operations and settings in the manual.

Intended Use

Intended use

Defines the product's primary purpose and acceptable uses of the OpenScape Desk Phone CP410.

Speakerphone quality and display legibility

Tips for optimizing speakerphone audio and display visibility.

Remote Configuration for Cloud Service Providers

Connect the telephone

Steps to connect the phone to the LAN and initiate the boot process.

Entering the “Deployment PIN”

Prompt to enter the "Deployment PIN" during the first startup.

Getting to Know the OpenScape Desk Phone CP410

The user interface of the phone

Identifies key components of the phone's physical interface and their functions.

Function keys

Details the functions assigned to the non-programmable function keys on the phone.

Dialpad

Explains the use of the dialpad for numbers, text input, and special characters.

Home screen

Describes the idle mode screen, its elements, and how to return to it.

Presence status

Explains the icons used to indicate the user's presence status (e.g., Available, Away).

Voicemail

How to access voicemail messages and indications for new messages.

Ports on the underside of the phone

Identifies all physical ports on the underside of the phone.

About key modules

Information on extending the phone's functionality with optional key modules.

Operating the OpenScape Desk Phone CP410

Conversations

Defines a conversation as a contact and their call history.

Creating or editing conversations

How conversations are created from dialled/received calls and synchronized contacts.

Searching for conversations

Options for initiating a conversation search by number or name.

Filtering conversations

How to filter conversation lists by call type (All, Missed, Received, Dialled).

Displaying the history of a conversation

How to view past calls within a conversation's history.

Telephony Interface

Telephony view

Overview of the phone's call handling interface.

Answering machine (“Voicemail”)

How to access voicemail and indications for new messages.

Settings menu

How to access the main menu and navigate to phone settings.

Configuring the Phone Default Settings

Adjusting the display brightness

How to adjust screen brightness for optimal visibility.

Audio settings

How to configure sound settings like ringer behavior and melodies.

Call settings

How to determine acceptance of second calls (call waiting).

Connecting to OpenScape UC

How to configure the phone's connection to OpenScape UC services.

Programming the Function Keys

Programming the function keys

How to attribute functions to programmable keys on two levels.

About programming a key

Ways to program a function key directly or via menus.

Labelling function keys

How to change the default labels displayed next to function keys.

Setting up a selected dialling key

How to assign a specific number to a dialling key.

Making Calls

Incoming calls

How incoming calls are signalled and displayed on the phone.

Direct station selection keys

How to use DSS keys for direct calls, pick-ups, or call forwarding.

Redialling

How to redial the last called number.

Forwarding calls

Overview of different call forwarding types for lines.

Placing a call on hold

How to place an active call on hold.

Making Calls via Multiple Lines (“Multi-line”)

Making calls via multiple lines (“multi-line”)

Describes settings for using the phone as a multi-line device.

Line keys

How line keys are set up on programmable feature keys.

Holding calls on line keys

How to place calls on hold using line keys.

Entering a call on a line (three-way)

How to add a third participant to an ongoing call.

Group Calls; Hunt Group

Group calls; hunt group

How connection to a team with internal phone connections works.

Switch group calls on or off

How to enable or disable group calls for the phone.

Accepting calls for a team member

How to pick up calls for team members on your phone.

Other Settings and Functions

Energy saving mode

How to set the time before the screen dims or turns dark.

Save appointments

How to arrange for the phone to call you for reminders.

Identify yourself on another phone

How to identify yourself on other phones using internal or network-wide PINs.

Set your own connection to another phone (Mobility)

How to route your phone connection to a different telephone.

OpenScape Desk Phone as House Call System (Intercom System)

How to use the phone as an intercom system for voice calls.

Managing avatar images

How to download and use avatar images for contact pictures.

Door opener

How to program a key to open a door.

Special Functions for Parallel Call (ONS)

Special functions for parallel call (ONS)

How to connect to other telephones in an ONS group.

Leaving or entering a “hunt group”

How to leave or re-enter a hunt group at any time.

Privacy and Security

Activating or deactivating “Do not disturb”

How to activate or deactivate the "Do not disturb" function.

Setting the user password

How to set a user password to protect phone configurations.

Locking the phone

How to lock the phone to prevent unauthorized access.

Secure calls

How to check the status of secure calling in idle mode.

Identifying anonymous callers (tracing)

How to identify malicious external callers.

Local Phone Settings

Volumes

How to set volumes for loudspeaker, handset, and headset.

Set local ringtones

How to select preferred ringtones from available audio files.

Ringer mode

How to determine who generates the ringtone (system or local).

Resetting user data

How to reset user-specific settings to factory defaults.

Web Interface (WBM)

Web interface (WBM)

How to configure phone settings via the Web Based Management interface.

Launching the web interface

Steps to launch the WBM interface through a web browser.

Administrator settings

Area for configuring phone and network administration settings.

Importing contacts via WBM

How to import contacts into the phone via WBM.

Fixing Problems

Error and warning messages

Explains indications for errors and warnings during phone operation.

Pressed key does not respond

Troubleshooting steps when keys are unresponsive, especially when the phone is locked.

The phone does not ring on call

Troubleshooting steps when the phone fails to ring for incoming calls.

You cannot dial a number

Troubleshooting steps when unable to dial numbers.

Messages during remote configuration

Possible error codes reported during web deployment.

Atos Unify OpenScape CP410 Specifications

General IconGeneral
TypeIP Phone
ProtocolsSIP
Navigation5-way navigation key
Wall MountableYes
BluetoothNo
Supported CodecsG.711, G.722, G.729
Weight1.2 kg
ConnectivityEthernet
KeysProgrammable function keys
HeadsetYes
Ethernet2 x Gigabit Ethernet (10/100/1000 Mbps)
PowerPoE (Power over Ethernet)

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