Atracsys fusionTrack 500 - FTK_WAR_SHOCK_SENSOR_OFFLINE Warning; FTK_WAR_SHOCK_SENSOR_AUTO_ENABLE Warning

User manual
Version: v4.5.2
In order to clear this warning, an accuracy verication must be performed (See Chapter 13). It can be
done either on site using the Atracsys accuracy verication tool or the device can be sent back to Atracsys
(See Section 1.6). If done on site, the AVT user manual describes the procedure.
18.1.4 FTK_WAR_SHOCK_SENSOR_OFFLINE warning
If the ftkGetLastFrame function returns the ftkError::FTK_WAR_SHOCK_SENSOR_OFFLINE warning, it means
that the fusionTrack shock sensor was ofine. A shock might have happened during the downtime of the
shock sensor.
Depending on the fusionTrack device version, the shock sensor might be not available. Please contact
Atracsys for more information.
In order to determine whether a harming shock occurred during the shock sensor downtime, an accu-
racy verication must be performed (See Chapter 13).
18.1.5 FTK_WAR_SHOCK_SENSOR_AUTO_ENABLE warning
If the ftkGetLastFrame function returns the ftkError::FTK_WAR_SHOCK_AUTO_ENABLE warning, it means
that the fusionTrack shock sensor was ofine for a moment and automatically enabled back at boot. A
shock might have happened during the downtime of the shock sensor.
Depending on the fusionTrack device version, the shock sensor might be not available. Please contact
Atracsys for more information.
In order to clear this warning, the enable_uC command of the atnet64 software is used. In order to
determine whether a harming shock occurred during the shock sensor downtime, an accuracy verication
must be performed (See Chapter 13).
Atracsys / 2020-06-17 / 16:48:00 94 / 113