ATS PAVD4 - Troubleshooting Guide Continued; Pressing 0 on cell phone doesnt stop dialing; Calling sequence not going to next number

PAVD4
QUICK START GUIDE
IMPORTANT: Telephone line needs to be disconnected
prior to opening the battery compartment
• Open battery compartment at bottom of unit
• Insert 4 Alkaline AA (1.5V) batteries (not included)
• Close battery compartment
• Connect one end of phone line cord to telephone line wall
jack and other end to back side of telephone
• Connect power adapter to DC 9V jack at back of
telephone and the other end to available power socket
STORING EMERGENCY CONTACT NUMBERS
• Set MENU switch at back of phone to “ON”
• Press PRO
• Press ▲2 x to select “STORE NUMBER”
• Press to enter
• Enter telephone number to be stored
• Press DL to delete a wrong entered number
• Use ▲ and ▼ to move back and forward through number
• Press to confirm
• Enter name using characters on numeric keypad
• Press DL to delete a wrong entered character
• Use ▲ and ▼ to move back and forward through
characters
• Press to confirm
• Select “EMERGENCY OFF” or “EMERGENCY ON”
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TROUBLESHOOTING GUIDE CONTINUED
TROUBLESHOOTING GUIDE CONTINUED
Pressing “0” on a cell phone does not stop the
dialing process:
This happens with some cell phones and some cordless
phones- they will transmit the '0' tone for a few tenths of a
second and not for a full second
Step 1: If receiving the call on a cell phone - Change the
DTMF tone (Keytone Length) in the cell phone's settings to
ʺLongʺ
o On Cordless phone - Press '0' several times
quickly or press and hold '0'.
o On Corded phone - often it is a phone line
issue - change the phone cord or move the phone
to a different jack.
Step 2: If the phone is calling out from a phone line other
than traditional Landline check to see if DTMF tones can be
set to long (Ooma, MagicJack, Comcast – will have to check
with phone service provider)
Calling sequence is not going to the next
number:
Step 1: Verify emergency contact numbers are programmed
correctly
Step 2: Verify if the unit is calling the 1
st
number properly?
o The unit will NOT call the next number once
the call has been accepted, by pressing 0 and
terminating 1 9.
Step 3: Verify that “EMERGENCY ON” is set for the next
contact. (see section 5.8)
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