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ATS PAVD4 - Troubleshooting Guide Continued; Pressing 0 on cell phone doesnt stop dialing; Calling sequence not going to next number

ATS PAVD4
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PAVD4
QUICK START GUIDE
IMPORTANT: Telephone line needs to be disconnected
prior to opening the battery compartment
Open battery compartment at bottom of unit
Insert 4 Alkaline AA (1.5V) batteries (not included)
Close battery compartment
Connect one end of phone line cord to telephone line wall
jack and other end to back side of telephone
Connect power adapter to DC 9V jack at back of
telephone and the other end to available power socket
STORING EMERGENCY CONTACT NUMBERS
Set MENU switch at back of phone to “ON
Press PRO
Press 2 x to select STORE NUMBER”
Press to enter
Enter telephone number to be stored
Press DL to delete a wrong entered number
Use and to move back and forward through number
Press to confirm
Enter name using characters on numeric keypad
Press DL to delete a wrong entered character
Use and to move back and forward through
characters
Press to confirm
Select EMERGENCY OFF” or “EMERGENCY ON
Page 2
TROUBLESHOOTING GUIDE CONTINUED
TROUBLESHOOTING GUIDE CONTINUED
Pressing “0” on a cell phone does not stop the
dialing process:
This happens with some cell phones and some cordless
phones- they will transmit the '0' tone for a few tenths of a
second and not for a full second
Step 1: If receiving the call on a cell phone - Change the
DTMF tone (Keytone Length) in the cell phone's settings to
ʺLongʺ
o On Cordless phone - Press '0' several times
quickly or press and hold '0'.
o On Corded phone - often it is a phone line
issue - change the phone cord or move the phone
to a different jack.
Step 2: If the phone is calling out from a phone line other
than traditional Landline check to see if DTMF tones can be
set to long (Ooma, MagicJack, Comcast will have to check
with phone service provider)
Calling sequence is not going to the next
number:
Step 1: Verify emergency contact numbers are programmed
correctly
Step 2: Verify if the unit is calling the 1
st
number properly?
o The unit will NOT call the next number once
the call has been accepted, by pressing 0 and
terminating 1 9.
Step 3: Verify that “EMERGENCY ON” is set for the next
contact. (see section 5.8)
Page 27