Version 5.2/5.4 5 January 2009
Troubleshooting Guide Notices
Notice
This document provides troubleshooting procedures for AudioCodes customer premises
equipment (CPE), Voice-over-IP (VoIP) media gateway devices.
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes cannot
guarantee accuracy of printed material after the Date Published nor can it accept responsibility
for errors or omissions. Updates to this document and other documents can be viewed by
registered customers at http://www.audiocodes.com/downloads.
© Copyright 2009 AudioCodes Ltd. All rights reserved.
This document is subject to change without notice.
Date Published: January-05-2009
Tip: When viewing this manual on CD, Web site or on any other electronic copy,
all cross-references are hyperlinked. Click on the page or section numbers
(shown in blue) to reach the individual cross-referenced item directly. To
return back to the point from where you accessed the cross-reference, press
the ALT and Å keys
Trademarks
AC logo, Ardito, AudioCoded, AudioCodes, AudioCodes logo, CTI², CTI Squared, InTouch,
IPmedia, Mediant, MediaPack, MP-MLQ, NetCoder, Netrake, Nuera, Open Solutions
Network, OSN, Stretto, 3GX, TrunkPack, VoicePacketizer, VoIPerfect, What's Inside
Matters, Your Gateway To VoIP, are trademarks or registered trademarks of AudioCodes
Limited. All other products or trademarks are property of their respective owners.
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed
of with unsorted waste. Please contact your local recycling authority for disposal of this
product.
Customer Support
Customer technical support and services are provided by AudioCodes’ Distributors,
Partners, and Resellers from whom the product was purchased.
For technical support for products purchased directly from AudioCodes and for
customers registered to AudioCodes’ iSupport, logon to http://crm.audiocodes.com
.
For all other AudioCodes’ customers, contact support@audiocodes.com
.
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