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AudioCodes MSBG Series Troubleshooting Guide

AudioCodes MSBG Series
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Version 5.2/5.4 35 January 2009
Troubleshooting Guide 4. Call Setup
Possible Cause Solution
3.
The CPT file does not include a
dial tone entry when Automatic
Dialing is not used.
If you are not implementing Automatic Dialing, you should
hear a dial tone and then dial the destination number.
1 Open the Syslog and verify that the following messages
appear:
18:19:59.383: 10.15.6.1: NOTICE:
(lgr_flow)(385) | #4:FXO Seize Line
18:19:59.398: 10.15.6.1: NOTICE:
(lgr_psbrdif)(387)
#4:PSOSBoardInterface::PlayTone - Called
Tone=DIAL_TONE Direction=PLAY_TONE_2_TEL
2 If you can’t hear a dial tone, check that the CPT file
contains a dial tone entry.
4.
None of the above solves the
problem.
Refer to ''Advanced Tel-to-IP Troubleshooting'' on page 35.

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AudioCodes MSBG Series Specifications

General IconGeneral
BrandAudioCodes
ModelMSBG Series
CategoryGateway
LanguageEnglish

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