Aurora AR100W - Troubleshooting Guide; Common Problems and Solutions

12 ENGLISH
TROUBLESHOOTING
Ifthereisaproblemwithyourairpurifier,checkbelowforthesymptomsandstepstore-
solve.Ifyoucontinuetohaveproblems,contactcustomersupportatourServiceCenter
1-800-327-8508.DONOTATTEMPTTOREPAIRORMODIFYTHEAIRPURIFIER.Thiswillcom-
pletelyvoidtheproductwarranty.
PROBLEM
POSSIBILE SOLUTION
No power to the air purifier.
The air purifier does not work
at all.
1)Makesurepowercordispluggedintoafunctioning120V
standardhouseholdpoweroutlet.Or,tryusingadifferent
workingoutlet.
2)CheckifthePowerOniconislit.
Air purifier isn't producing
enough airflow.
1)Ensurethatnothingisblockingtheairvents,including
intakeandexhaust.
2)Tapthefanicontoincreasefanspeed.
3)Makesuretheplasticbagisremovedfromthefilter.
4)Inspecttheairpurifierfordustandotherparticles.Replace
thefilterasneeded.
Air purifier seems to produce
odors.
1)Replacethefilterasneeded.
2)Inspecttheairpurifierfordustandotherparticles.
3)Makesurenottooperatetheunitwhenusingindoor
smoke-generatinginsecticidesorsprayinsecticidesonthe
unit.
4)Makesurenottoaddessentialoilstotheairpurifierorfilter.
5)Makesurenottouseoildiffusersneartheairpurifier.
Air purifier makes abnormal
noise while the fan is on.
1)Makesuretheplasticbagisremovedfromthefilter.
2)Makesurethefilterisproperlyinplace.
3)Makesuretheairpurifierisoperatingonahard,flatand
evensurface.
4)Ensurethatnothingisblockingtheairvents,including
intakeandexhaust.
5)Inspectandreplacethefilterasneeded.
Filter Change Indicator
remains lit after replacing the
filter.
TapandholdFilterChangeiconfor3secondstoreset
thestatusafterthefilterisreplaced.
Filter Change Indicator has
not turned on after 6 months.
TheFilterChangeIndicatorwilllightupasareminderto
checkorchangethefilter.Thereplacementperiodmayvary
dependingonthehoursofuseandairquality.
Control panel display light is
off while the fan is on.
ThedisplaylightwillbeoffwhentheDisplayLightOffButton
istapped.
Tapanybuttonexceptpowericontoturnthedisplay
backon.