Aurora AU200MA - Troubleshooting Common Issues; No Power and Feed;Shred Problems; Auto-Feed Errors and Jams

11ENGLISH
TROUBLESHOOTING
If there is a problem with your shredder, check below for the symptoms and steps to resolve. If you
continue to have problems, contact customer support at our Service Center.
DONOTATTEMPTTOREPAIRBYOPENINGTHESHREDDERHEAD.Thiswillcompletely
voidtheproductwarranty.
1)Make sure power cord is plugged into
a functioning 120-V standard house-
hold power outlet.
2)Check if the blue Power On icon is lit.
3)Check that the lid and waste bin are
properly closed.
No-powertotheshredder
If Overheat light is lit in red, turn shred-
der off and let it cool down for 45 min-
utes. Turn shredder on, check Overheat
light again, and restart shredding only
when light is not lit.
RED light indicates paper in paper
tray cannot be grabbed into shredding
slot. Open lid to make sure papers are
unfolded and positioned properly.
IfFeedErroriconislit
Shredderisjammedorrunscontinuously
Shredderdoesnotfeedorshredpaper

Check power outlet

Check main power
switch located at
back of machine
Overheat Cool down
Min
45
• Open lid, remove the remaining stack of
paper and carefully pull the jammed
paper out of the cutters.
• Remove folded papers, staples and clips.
• Remove any materials with adhesive
labels.
• Make sure papers are positioned
properly. Staples must be placed in either
top left or top right of paper tray.
Auto-Feedmode:
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