Issue 8 January 2008 35
10 Troubleshooting
Problem: Solution:
● Avaya equipment is missing ● Contact the project manager
● Customer equipment is missing ● Contact the project manager
● Customer network information is missing ● Contact the project manager
● No power to the UPS ● Is the UPS plugged into the outlet?
● Does the outlet have power?
● The alarm LEDs on the UPS are flashing ● Refer to the UPS user’s guide
● No power to the Avaya-supplied Ethernet switch ● Is the switch plugged into the UPS?
● Does the UPS have power?
● Alarm LEDs on the Avaya-supplied Ethernet
switch are flashing
● Refer to the Avaya-supplied Ethernet switch
user’s guide
● No power to the server ● Is the server plugged into the UPS?
● Does the UPS have power?
● Push the power button on the server to start
● The blue status LED on the server is flashing slow ● The server is in the standby mode
● No V on the IPSI LCD ● Check the connection to the network
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