What to do if I cannot access Avaya Installation Wizard?
If you cannot access the Avaya Installation Wizard, ensure that you are plugged into the Services port (2 [Eth1]). Also, make sure you are using the correct IP address, login, and password. Finally, ensure the NIC on the laptop is configured correctly.
What to do if I cannot log in to the Avaya S8710?
If you're unable to log in to the Avaya Server, start by checking the link LED on the server. If it's off, there may be a cable or hardware issue. Also, ensure you are using SSH instead of telnet, and that you're connected to the Services Ethernet port. Verify that you're using a cross-over cable between the Services laptop computer and the server. Clear the ARP cache on the Services laptop computer and ensure you have connectivity. Finally, verify that the NIC on the Services laptop computer is correctly configured.
How to access Avaya Installation Wizard on Avaya Server?
If you're having trouble accessing the Avaya Installation Wizard, first ensure that you are plugged into the Services port. Confirm that you are using SSH, not telnet, and that you're using the correct IP address (192.11.13.6). Double-check that you have the correct login and password. Lastly, ensure that the NIC on your laptop is configured correctly.
What to do if there is no power to Avaya Server?
If your Avaya Server has no power, first ensure that the server is plugged into the UPS. Next, verify that the UPS has power. If both are okay, push the power button on the front of the server.
Why is there no power to the Avaya S8710 media server?
If there is no power to the Avaya media server, make sure the media server is plugged into the UPS and that the UPS has power. For S8700 servers, open the door on the front of the media server and push the power button. For S8710 servers, push the power button on the front of the media server.
What does it mean if the LED display on the Avaya S8710 IPSI is flashing?
If the LED display on the IPSI is flashing, it could mean that the IPSI LED has not been programmed with switch and location (DHCP) or that the IPSI LED has not had an IP address assigned to it (static IP addressing).
Why is the Avaya S8710 Server in no-license mode?
The Avaya Server might be in no-license mode if the license file does not have an IP address yet, or if, after 30 minutes, the license file has not located the reference IPSI.
Why no “V” shows on the IPSI LED on Avaya Server?
If no 'V' shows on the IPSI LED, it could mean that the IPSI is not connected to the Ethernet switch or the network. Ensure that the port on the Ethernet switch assigned to that IPSI is enabled.
Why the IPSI LEDs flash on Avaya S8710 Server?
If the IPSI LEDs are flashing, ensure that the IPSI is in the correct slot. Additionally, try pinging the IPSI from the server and pinging the server from the IPSI.
What to do if Avaya S8710 Server is not shadowing?
If the servers are not shadowing, make sure you are using a cross-over cable. Also, verify that the fiber optic cable is plugged in correctly, RX to TX and TX to RX.
General| Model | Avaya S8710 |
|---|---|
| Type | Server |
| Processor | Intel Xeon |
| Memory | Up to 16 GB |
| Operating System | Avaya Communication Manager |
| Network Interface | Gigabit Ethernet |
| Form Factor | Rack-mounted |
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