Contents
Chapter 1: Introduction......................................................................................................
5
Support......................................................................................................................................................
5
Chapter 2: Replace the Avaya S8800 Server and its components.................................
7
Safety information.....................................................................................................................................
7
General safety information...............................................................................................................
7
Safety Inspection..............................................................................................................................
8
Electrical safety rules.......................................................................................................................
9
Protecting against ESD damage......................................................................................................
10
Material codes for replaceable components.............................................................................................
11
Replace the Avaya S8800 Server.............................................................................................................
12
Reuse of hardware components in replacement servers.................................................................
12
Required equipment and tools.........................................................................................................
12
Interchanging and busying out the server........................................................................................
12
Tasks to replace an Avaya S8800 Server.........................................................................................
13
Removing the server from the rack..................................................................................................
14
Installing the server in the rack.........................................................................................................
15
Turning on the server.......................................................................................................................
16
Testing the system using the System Management Interface..........................................................
17
Returning defective equipment.........................................................................................................
18
Replace the hardware components..........................................................................................................
18
Removing and installing the server cover........................................................................................
18
Replacing memory modules.............................................................................................................
21
Removing and installing a PCI riser-card assembly.........................................................................
27
Replacing a PCIe card.....................................................................................................................
30
Replacing a hard disk drive..............................................................................................................
33
Replacing a power supply................................................................................................................
36
Replacing the RAID battery..............................................................................................................
40
Replacing the USB modem..............................................................................................................
42
Returning defective equipment.........................................................................................................
43
Chapter 3: Troubleshoot the Avaya S8800 Server...........................................................
45
Troubleshooting........................................................................................................................................
45
Customer-provided equipment.........................................................................................................
45
Diagnosing server problems.............................................................................................................
45
Hard disk drive LEDs........................................................................................................................
47
Troubleshooting hard disk drives......................................................................................................
47
Troubleshooting power problems.....................................................................................................
49
Troubleshooting memory problems..................................................................................................
51
Power supply LEDs..........................................................................................................................
53
Troubleshooting power supply problems..........................................................................................
54
Troubleshooting light path diagnostic LEDs.....................................................................................
56
Index.....................................................................................................................................
63
Maintaining the Avaya S8800 Server for Avaya Aura
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Communication Manager July 2012 3