Axis Q1615 Mk III User Manual

AXISQ1615MkIIINetworkCamera
Troubleshooting
Problemswithstreaming
MulticastH.264only
accessiblebylocalclients
Checkifyourroutersupportsmulticasting,orifyouneedtoconguretheroutersettingsbetween
theclientandthedevice.YoumightneedtoincreasetheTTL(TimeToLive)value.
NomulticastH.264
displayedintheclient
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisdevice
arevalidforyournetwork.
Checkwithyournetworkadministratortoseeifthereisarewallthatpreventsviewing.
PoorrenderingofH.264
images
Ensurethatyourgraphicscardusesthelatestdriver.Youcanusuallydownloadthelatestdrivers
fromthemanufacturer’swebsite.
Colorsaturationisdifferent
inH.264andMotionJPEG
Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore
information.
Lowerframeratethan
expected
•SeePerformanceconsiderationsonpage54.
•Reducethenumberofapplicationsrunningontheclientcomputer.
•Limitthenumberofsimultaneousviewers.
•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
•Lowertheimageresolution.
•Logintothedevice’swebinterfaceandsetacapturemodethatprioritizesframerate.
Ifyouchangethecapturemodetoprioritizeframerateitmightlowerthemaximum
resolution,dependingonthedeviceusedandcapturemodesavailable.
•Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)
oftheAxisdevice.
Can’tconnectoverport8883withMQTToverSSL
Therewallblockstrafc
usingport8883asit’s
deemedinsecure.
Insomecasestheserver/brokermightnotprovideaspecicportforMQTTcommunication.Itmay
stillbepossibletouseMQTToveraportnormallyusedforHTTP/HTTPStrafc.
•Iftheserver/brokersupportsWebSocket/WebSocketSecure(WS/WSS),typicallyon
port443,usethisprotocolinstead.Checkwiththeserver/brokerprovidertoseeif
WS/WSSissupportedandwhichportandbasepathtouse.
•Iftheserver/brokersupportsALPN,theuseofMQTTcanbenegotiatedoveranopen
port,suchas443.Checkwithyourserver/brokerprovidertoseeifALPNissupported
andwhichALPNprotocolandporttouse.
Performanceconsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.
Thefollowingfactorsarethemostimportanttoconsider:
•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.
•RotatingtheimageintheGUIcanincreasetheproduct'sCPUload.
•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.
Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.
•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.
•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.
54

Axis Q1615 Mk III Specifications

General

Type	IP security camera
Certification	EN 55032 A, EN 61000-3-2, EN 61000-3-3, EN 55024, EN 55035, EN 61000-6-1, EN 61000-6-2, FCC 15 B A, ICES-3(A)/NMB-3(A), VCCI A, RCM AS/NZS CISPR 32 A IEC/EN/UL 62368-1 IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-6, IEC 60068-2-14, IEC 60068-2-27, IEC 60068-2-78 NIST SP500-267
Languages support	CHI (SIMPL), CHI (TR), DEU, ENG, ESP, FRE, ITA, JPN, KOR, POR, RUS
Number of languages	11
Placement supported	Indoor
Connectivity technology	Wired
Infrared (IR) cut-off filter	Yes
Sensor type	CMOS
Number of sensors	1
Optical sensor size	1/2.8 \
Focal length range	2.8 - 8.5 mm
Maximum aperture number	1.2
Bit rate control	Variable Bit Rate (VBR)
Total megapixels	2 MP
Maximum resolution	1920 x 1080 pixels
Supported video modes	1080p
Image quality adjustment	Brightness, Contrast, Saturation, Sharpness
Video compression formats	AVC, H.264, H.265, HEVC, M-JPEG, MPEG4
Camera pan control	-
Camera shutter speed	1/125000 - 2 s
Minimum illumination	- lx
Built-in HDD	No
Flash memory	1024 MB
Internal memory	2048 MB
Compatible memory cards	MicroSD (TransFlash), MicroSDHC, MicroSDXC
Security algorithms	EAP-TLS, FIPS 140-2
Audio system	2-way
Voice codecs	G.711, G.726, OPUS
Audio formats supported	ADPCM, PCM
Networking standards	IEEE 802.1x, IEEE 802.3af, IEEE 802.5
Ethernet interface type	Gigabit Ethernet
Supported network protocols	IPv4, IPv6 USGv6, HTTP, HTTPS , SSL/TLS , QoS L3 DiffServ, FTP, CIFS/SMB, SMTP, Bonjour, UPnP, SNMPv1/v2c/v3 (MIB-II), DNS, DynDNS, NTP, RTSP, RTP, SFTP, SRTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS, SSH, LLDP
Form factor	Box
Mounting type	Ceiling/wall
Product color	Black, Silver
Housing material	Metal
Power source type	DC, PoE
Power consumption (max)	12.1 W
Power consumption (typical)	8.3 W
Power consumption (Power over Ethernet (PoE))	12.95 W
Storage temperature (T-T)	-40 - 65 °C
Operating temperature (T-T)	-10 - 55 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 85 %
Harmonized System (HS) code	85258900

Weight and Dimensions

Depth	58 mm
Width	82 mm
Length	195 mm
Weight	1120 g