Axis Q1656 Series User Manual

AXISQ1656BoxCameraSeries
Troubleshooting
Troubleshooting
Resettofactorydefaultsettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage60.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90.
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthedevice.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support.
Youcanalsoresetparameterstofactorydefaultthroughthedevice’swebinterface.GotoMaintenance>Factorydefaultand
clickDefault.
Firmwareoptions
Axisoffersproductrmwaremanagementaccordingtoeithertheactivetrackorthelong-termsupport(LTS)tracks.Beingonthe
activetrackmeanscontinuouslygettingaccesstoallthelatestproductfeatures,whiletheLTStracksprovideaxedplatformwith
periodicreleasesfocusedmainlyonbugxesandsecurityupdates.
Usingrmwarefromtheactivetrackisrecommendedifyouwanttoaccessthenewestfeatures,orifyouuseAxisend-to-end
systemofferings.TheLTStracksarerecommendedifyouusethird-partyintegrations,whicharenotcontinuouslyvalidated
againstthelatestactivetrack.WithLTS,theproductscanmaintaincybersecuritywithoutintroducinganysignicantfunctional
changesoraffectinganyexistingintegrations.FormoredetailedinformationaboutAxisproductrmwarestrategy,goto
axis.com/support/device-software.
Checkthecurrentrmwareversion
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Whenyoutroubleshootaproblem,werecommend
youtostartbycheckingthecurrentrmwareversion.Thelatestrmwareversionmightcontainacorrectionthatxesyour
particularproblem.
Tocheckthecurrentrmware:
1.Gotothedevice’swebinterface>Status.
2.SeethermwareversionunderDeviceinfo.
Upgradethermware
Important
•Preconguredandcustomizedsettingsaresavedwhenyouupgradethermware(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
•Makesurethedeviceremainsconnectedtothepowersourcethroughouttheupgradeprocess.
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Axis Q1656 Series Specifications

General

Video Compression	Motion JPEG
Network	Ethernet 10BASE-T/100BASE-TX, RJ45
Ingress Protection	IP66, NEMA 4X
Minimum Illumination	B/W: 0.01 lux
Resolutions	1920x1080 to 320x180
Audio Compression	AAC-LC, G.711, G.726
Security	Password protection, IP address filtering, HTTPS encryption, IEEE 802.1X
Field of View	Horizontal: 102° - 33°, Vertical: 56° - 19°
Day and Night	Automatically removable infrared-cut filter for day/night functionality