Axis Q6045-E Mk II User Manual

AXISQ6045-EMkIIPTZDomeNetworkCamera
Troubleshooting
Troubleshooting
ChecktheFirmware
Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem
shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The
currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.
UpgradetheFirmware
Important
•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.
•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe
newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Note
•Aftertheupgradeprocesshascompleted,theproductwillrestartautomatically.Ifrestartingtheproductmanuallyafterthe
upgrade,alwayswait10minutesevenifyoususpecttheupgradehasfailed.
•WhenyouupgradetheAxisproductwiththelatestrmwarefromAxiswebsite,theproductreceivesthelatestfunctionality
available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgrading
thermware.
Toupgradetheproduct’srmware:
1.Savethermwareletoyourcomputer.ThelatestversionofthermwareisavailablefreeofchargefromAxiswebsite
atwww.axis.com/techsup
2.GotoSetup>SystemOptions>Maintenanceintheproduct’swebpages.
3.UnderUpgradeServer,clickBrowseandlocatetheleonyourcomputer.ClickUpgrade.
4.Waitapproximately10minuteswhiletheproductisbeingupgradedandrestarted.Thenaccesstheproduct.
AXISCameraManagementcanbeusedformultipleupgrades.Seewww.axis.comformoreinformation.
EmergencyRecoveryProcedure
Ifpowerornetworkconnectionislostduringtheupgrade,theprocessfailsandtheproductbecomesunresponsive.FlashingredStatus
indicatorindicatesafailedupgrade.Torecovertheproduct,followthestepsbelow.Theserialnumberisfoundontheproduct’slabel.
1.InUNIX/Linux,typethefollowingfromthecommandline:
arp-s<IPaddress><serialnumber>temp
ping-l408<IPaddress>
InWindows,typethefollowingfromacommand/DOSprompt(thismayrequirethatyourunthecommandpromptas
anadministrator):
arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>
2.Iftheproductdoesnotreplyin30seconds,restartitandwaitforareply.PressCTRL+CtostopPing.
3.Openabrowserandtypeintheproduct’sIPaddress.Inthepagethatopens,usetheBrowsebuttontoselecttheupgrade
letouse.ThenclickLoadtorestarttheupgradeprocess.
4.Aftertheupgradeiscomplete(1–10minutes),theproductautomaticallyrestartsandshowsasteadygreenonthe
Statusindicator.
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Axis Q6045-E Mk II Specifications

General

Type	IP security camera
PTZ control	Yes
Certification	NEMA 4X\\r IK10
Placement supported	Outdoor
Connectivity technology	Wired
Form factor	Dome
Mounting type	Ceiling/wall
Product color	White
Housing material	Aluminum
International Protection (IP) code	IP66
Maximum resolution	1920 x 1080 pixels
Supported video modes	1080p
Video formats supported	H.264, M-JPEG
Supported graphics resolutions	320 x 180, 1920 x 1080 (HD 1080)
Pan range	0 - 360 °
White balance	Auto
Tilt angle range	0 - 220 °
Camera shutter speed	0.000030303 - 0.33 s
Minimum illumination	0.03 lx
Sensor type	CMOS
Optical sensor size	1/2.8 \
Digital zoom	12 x
Optical zoom	32 x
Focus adjustment	1.6 - 4.41
Focal length range	4.44 - 142.6 mm
Security algorithms	HTTPS, SSH, SSL/TLS
Password protection type	User
Built-in HDD	No
Flash memory	128 MB
Internal memory	512 MB
Compatible memory cards	SD, SDHC, SDXC
Cabling technology	10/100Base-T(X)
Supported network protocols	IPv4/v6, HTTP, HTTPS, SSL/TLS, QoS Layer 3 DiffServ, FTP, CIFS/SMB, SMTP, Bonjour, UPnP, SNMP v1/v2c/v3 (MIB-II), DNS, DynDNS, NTP, RTSP, RTP, SFTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS, SSH, NTCIP
Compliance industry standards	PoE IEEE 802.3at
Interface	RJ-45
Ethernet LAN (RJ-45) ports	1
AC input voltage	100-240 V
Power source type	PoE
Storage temperature (T-T)	-50 - 60 °C
Operating relative humidity (H-H)	10 - 100 %
Bundled software	AXIS Camera Companion, \\r AXIS Camera Station, \\r Video management

Weight and Dimensions

Height	280 mm
Weight	3700 g
Diameter	232 mm