Axis TW1200 User Manual (English)

Other manuals for Axis TW1200

User Manual62 pages

Manual53 pages

Questions and Answers:

M
Margaret AdkinsSep 3, 2025
Why is my Axis TW1200 not recording location data?
- L
  Lisa AdkinsSep 3, 2025
  If your Axis Security Camera is not recording location data, it could be due to a couple of reasons. First, location data might be turned off in the camera profile, so you should go to the camera profile and turn it on. Second, the body worn system time might be incorrect. To fix this, set a correct system time, preferably using an NTP server (DHCP) or NTP static and fallback server for accuracy.
R
russellevansAug 25, 2025
How to fix no audio in Axis Digital Camera recordings?
- A
  Amanda TaylorAug 25, 2025
  If there is no audio in your Axis Digital Camera recordings, make sure audio is turned on in the camera profile within AXIS Body Worn Manager.
B
Brian WigginsAug 26, 2025
What to do if my Axis Digital Camera doesn't record?
- T
  toddmargaretAug 26, 2025
  Your Axis Digital Camera might not be recording because the camera storage is full (storage status is red). Try docking the camera to resolve this issue. Other possible causes are: pre-buffer video is not complete because pre-buffer time is shorter than configured in AXIS Body Worn Manager; recording started directly after the previous recording was ended; when using the maximum resolution 1080p in very complex scenes with a lot of movement, or in low light, the pre-buffer memory can get full.
K
Kendra AllenAug 26, 2025
Why is offloading recordings slow on my Axis Digital Camera?
- J
  jeffrey92Aug 26, 2025
  If offloading recordings from your Axis Digital Camera is slow, it may be due to many simultaneous offloads affecting transfer speed. Check the camera status in AXIS Body Worn Manager and wait for recordings to be transferred.
C
calvin62Aug 27, 2025
How to fix foggy image on Axis Digital Camera?
- J
  Joshua HudsonAug 27, 2025
  If the image from your Axis Digital Camera looks foggy, the lens is likely dirty. Clean the lens to resolve this.
M
Melanie SteeleAug 28, 2025
Why doesn't the LED display work on my Axis Digital Camera?
- A
  April LopezAug 28, 2025
  If the LED display on your Axis Digital Camera doesn't work, the camera might be in silent mode, which turns off the display. To exit silent mode, press the top button for 2 seconds.
J
jackclarkeSep 4, 2025
Why Axis TW1200 Security Camera is not discovered by the system?
- J
  Jonathan SilvaSep 4, 2025
  If your Axis Security Camera is not discovered by the system and doesn’t appear in AXIS Body Worn Manager, it may be because the docking station is connected to the system controller through a router. To fix this, enable IPv6 on the network.
J
Jessica RamirezSep 3, 2025
Why are my Axis TW1200 recordings offloading slowly?
- S
  Stephanie HarrisonSep 3, 2025
  If your Axis Security Camera recordings are slow to offload, it might be due to multiple simultaneous offloads affecting the transfer speed. To resolve this, check the camera status in AXIS Body Worn Manager and wait for the recordings to be transferred.
R
riverapatrickSep 1, 2025
Why did I permanently lose connection to the extension system controller for my Axis Controller?
- J
  Jonathon McgrathSep 1, 2025
  If you've permanently lost connection to the extension system controller, it may be because the extension system controller hasn’t been connected to the system for over eight weeks resulting in expired certificates. In this case, contact Axis support.
J
Joy RothSep 2, 2025
What to do if my Axis TW1200 doesn't turn on?
- V
  vburnsSep 2, 2025
  If your Axis Security Camera isn't turning on, there are several possible reasons. First, the camera might be in shipping mode, in which case you should add it to the body worn system. Second, the camera may be out of battery, so try charging it. If charging doesn't resolve the issue, press and hold the power button for 4 seconds, then dock the camera until it's charged, and finally, undock it and wait for it to restart. Alternatively, without a docking station, press and hold the power button for 4 seconds and charge the camera using a USB charger.