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kdennisSep 23, 2025
What to do if Axis Security Camera doesn't record?
- JJennifer BarajasSep 23, 2025
If your Axis Security Camera isn't recording, the most likely cause is that the camera storage is full. In this case, dock the camera.
What to do if Axis Security Camera doesn't record?
If your Axis Security Camera isn't recording, the most likely cause is that the camera storage is full. In this case, dock the camera.
Why are my Axis TW1201 Security Camera recordings offloading slowly?
If your Axis Security Camera recordings are slow to offload, it might be due to multiple simultaneous offloads affecting the transfer speed. To resolve this, check the camera status in AXIS Body Worn Manager and wait for the recordings to be transferred.
Why is my Axis Security Camera not recording location data?
If your Axis Security Camera is not recording location data, it could be due to a couple of reasons. First, location data might be turned off in the camera profile, so you should go to the camera profile and turn it on. Second, the body worn system time might be incorrect. To fix this, set a correct system time, preferably using an NTP server (DHCP) or NTP static and fallback server for accuracy.
Why Axis Security Camera is not discovered by the system?
If your Axis Security Camera is not discovered by the system and doesn’t appear in AXIS Body Worn Manager, it may be because the docking station is connected to the system controller through a router. To fix this, enable IPv6 on the network.
Why is there no audio in my Axis TW1201 recordings?
If there's no audio in your Axis Security Camera recordings, the audio might be turned off in the camera profile. To fix this, ensure that audio is turned on in the camera profile within AXIS Body Worn Manager.
What to do if Axis Security Camera image looks foggy?
If the image from your Axis Security Camera appears foggy, it could be due to a dirty lens. Clean the lens carefully. Alternatively, check if the protective film is still on the lens window and remove it.
Why is no Axis TW1201 Security Camera assigned when tapping the RFID tag?
If no camera is assigned to the user when the user taps the RFID tag on the reader (using self-assign), wait until a camera is ready for use. A camera is ready for use when it has enough storage and battery, and it has the same firmware version as the rest of the system.
Why Axis Security Camera doesn't turn on?
There are several reasons why your Axis Security Camera might not be turning on. It could be in shipping mode, in which case you should add the camera to the body worn system. Another possibility is that the camera battery is completely discharged; try charging the camera. If charging doesn’t resolve the issue, press and hold the power button for 4 seconds, then dock the camera until it’s charged. If you don’t have a docking station, press and hold the power button for 4 seconds and charge the camera using a USB charger.
Why can't I find system controller in AXIS IP Utility for Axis Security Camera?
If you can't find the system controller in AXIS IP Utility, you might be using an old version of AXIS IP Utility. Upgrade to AXIS IP Utility version 4.14 or later.
Why is there no location data in the text overlay of my Axis TW1201 Security Camera?
If there is no location data in the text overlay of your Axis Security Camera, location data might be turned off. Turn Location data on in the camera profile to resolve this.
General| Category | Security Camera |
|---|---|
| Environment | Outdoor |
| Connectivity | Wired |
| Camera Type | Thermal |
| IP Rating | IP66 |
| Power over Ethernet | Yes |
