Banner Sure Cross DX80 Series

Questions and Answers

M
Mrs. Vanessa Anderson MDAug 16, 2025
What to do if I get a Modbus communication error on my Banner Sure Cross DX80 DX85?
- R
  Robert CollinsAug 17, 2025
  A Modbus communication error on your Banner Gateway DX85 usually indicates a problem with data transmission or a checksum error between the host and the Gateway. Here are a few things to check: * Verify the default communication settings for the RS485 port: 1 start bit, 8 data bits, no parity, 1 stop bit, and 19.2k baud. * Confirm that your DX80 model supports RS485 serial communications. * Ensure RS485 termination or biasing is provided externally to the DX80, as it's not supplied on the Gateway. * Check for bad connections or a faulty cable.
W
Walter CaldwellAug 19, 2025
How to fix a radio device timeout on a Banner Sure Cross DX80?
- G
  geraldhunterAug 19, 2025
  If you're experiencing a radio device timeout with your Banner Gateway, it means the device isn't communicating properly. To resolve this, conduct a site survey to assess the radio link quality. This will help you identify any potential issues with the signal strength or interference.
E
Erica GomezAug 22, 2025
What does Modbus time-out mean on my Banner Sure Cross DX80?
- T
  Troy GutierrezAug 22, 2025
  A Modbus timeout on the Banner Gateway indicates a period of inactivity on the serial channel.
R
regina26Aug 25, 2025
What does a system error mean on my Banner Sure Cross DX80?
- A
  Amanda SmithAug 25, 2025
  A system error on the Banner Gateway typically indicates a failure of the EE PROM. Contact the factory for a replacement.
B
brendan40Aug 27, 2025
What should I do if my Banner Gateway shows a device error?
- Z
  Zachary BrownAug 27, 2025
  If your Banner Gateway displays a device error and the LCD also reports BAD EE, contact the factory for a replacement.
C
Caleb HammondAug 30, 2025
Why is my Banner Sure Cross DX80 radio only partially powered?
- J
  Juan AllenAug 30, 2025
  If your Banner Gateway radio appears to be only partially powered, it might be due to a loose ribbon cable. Make sure the ribbon cable is fully seated and plugged into all the pins on the radio board.
S
Sherry DickersonSep 2, 2025
How to wake up the radio on a Banner Sure Cross DX80 Gateway?
- D
  David CarterSep 2, 2025
  If the radio on your Banner Gateway won't wake up, it's likely in storage mode. To exit storage mode and activate the device, press and hold button 1 for 5 seconds.
C
Carolyn SmithSep 4, 2025
What to do if my Banner Sure Cross DX80 radio won't enter binding mode?
- B
  Bonnie SullivanSep 4, 2025
  If your Banner Gateway radio won't enter binding mode, it might be because the power wasn't disconnected before changing the DIP switch positions. To fix this, cycle the power to the device.
C
Christina ChristensenSep 7, 2025
Why is the LCD screen blank on my Banner Sure Cross DX80?
- T
  Tracey MartinSep 8, 2025
  If the LCD on your Banner Gateway is not displaying anything, and it's a battery-powered device, the LCD might have turned off automatically after 15 minutes (this is the default setting). Simply push any button to reactivate the LCD.
M
Miranda GordonSep 10, 2025
Why is there no radio communication with the Node on my Banner Sure Cross DX80?
- M
  Matthew OwenSep 10, 2025
  If a Node device is failing to communicate with the Banner Gateway via radio, it could be due to proximity. If the Gateway and Node are less than two meters apart, device communication may fail.

Summary

1 The Sure Cross Performance Wireless Network

1.1 Sure Cross Performance Gateways and Nodes

Defines Gateways and Nodes as core components of the wireless network, ensuring reliable data transfer.

1.3 DX83 Ethernet Bridge Overview

1.6 Sure Cross User Configuration Software

2 Features

2.1 DX80 Gateway and Node Components

Details the physical components and features of DX80 Gateways and Nodes, including ports and displays.

2.5 Wiring Diagrams

2.5.1 Apply Power to the Gateway or Node

Illustrates wiring for powering Gateways and Nodes via M12 connectors, ensuring proper electrical connections.

2.6 Dimensions

2.6.1 Gateways and Nodes

Provides dimensional drawings and specifications for DX80 Gateways and Nodes.

3 Setting Up Your Wireless Network

3.1 Mixing Performance and Non-Performance (150 mW) Radios in the Same Network

Guides on mixing different power radios in the same network, ensuring compliance and optimal performance.

3.3 Bind Radios to Form Networks

3.6 Conducting a Site Survey (Gateway and Nodes)

3.6.4 Interpreting the Site Survey Results

4 Installing Your Sure Cross Radios

4.1 Mounting SureCross Devices Outdoors

Provides recommendations for mounting SureCross devices outdoors to protect them from environmental factors.

4.3 Installation Quick Tips

4.3.1 Create a Clear Communication Path

Advises on selecting locations for clear wireless communication paths, minimizing obstructions.

4.4 Installing a Basic Remote Antenna

4.4.1 Weatherproof Remote Antenna Installations

Details sealing connections with splicing and electrical tape to prevent water damage.

4.4.4 Use an N-Type, Pole-Mounted Antenna

5 Advanced Setup Options

5.1 DX80 Menu Structure

Outlines the menu structure and navigation for DX80 Gateways and Nodes for advanced configuration.

5.1 DX80 Node Set-up Menu

5.1.1 RUN Menu

5.1.2 DINFO (Device Information) Menu

5.1.3 FCTRY (Factory) Menu

5.1.4 SITE (Site Survey) Menu

5.1.5 DVCFG (Device Configuration) Menu

5.1.6 DERR (Device Error) Menu

5.2 Web-based Configuration for the GatewayPro on DX83

5.2.1 Accessing the Web-based Configuration Screens

Guides on accessing web configuration screens via browser, including login and IP address settings.

5.3 Binding Mode: What does it do?

5.3.1 Automatic Binding Using the Menu Navigation

Guides on performing automatic binding using menu navigation for network setup.

5.3.2 Bind Radios Using Modbus Commands

5.4 Setting the Network ID in Extended Addressing Mode

5.6 Manually Assign a Binding Code to a Node

5.7 Setting the Maximum System Devices

5.9 Modbus Holding Registers

Lists Modbus holding registers and their mapping for accessing device data.

5.10 Modbus Communication Parameters

5.10.1 Set the Slave ID on a DX80 Gateway

Guides on setting the Slave ID for DX80 Gateways for Modbus RTU communication.

5.11 Default Output Conditions

5.11.2 Gateway Link Failure

Explains Gateway Link Failure parameters and how the system behaves during a link failure.

5.12 Defining the Units

6 Product Support and Maintenance

6.2 Troubleshooting

Provides troubleshooting tips for common issues, including startup problems and LED codes.

6.2.2 LED Message Codes

6.2.3 LCD Message Codes

6.2.5 Radio Link Time-Out and Recovery (Non-Host Connected Systems)

6.3 Maintenance

6.3.1 Replacing the Main Body Gasket

Guides on checking and replacing the main body gasket to ensure enclosure integrity.

6.3.3 Battery Replacement

6.4 Sure Cross Radio Certifications

6.4.1 FCC Certification, 900 MHz, 1 Watt Radios

Details FCC certification requirements and compliance for 900 MHz, 1 Watt radios.

6.4.2 FCC Certification, 2.4 GHz

6.5 Glossary of Wireless Terminology

6.6 Contact Us

6.7 Warnings

6.8 Banner Engineering Corp. Limited Warranty

Outlines the limited warranty for Banner Engineering products, including terms and exclusions.