Contents
4 Essentials
• Keeping your business safe
• Receiving your money
• Need to know more?
• Best practice
6 Before you do anything
8 Barclaycard Flex Terminal at a glance
10 Getting started
12 Installing Barclaycard Flex Terminal
19 Taking payments
• Chip and PIN
• Contactless
• Magnetic stripe
• Mail order and telephone
27 Refunds
29 End-of-day banking
31 Printing a transaction log
33 Changing the till roll
35 Problems using your card terminal?
• Common prompts
• Troubleshooting and more help
37 Important info
• Important safety information from Ingenico Ltd.
and best practice