barclaycard Flex - User Manual

Full user guide
Barclaycard Flex Terminal

barclaycard Flex Specifications

General

Brand	barclaycard
Model	Flex
Category	Card Reader
Language	English

Summary

Essentials

Business Safety and Security

Guidance on protecting customer data, terminal security, and preventing unauthorized access.

Receiving Your Money

Details on the end-of-day banking process and receiving settlements into your bank account.

Best Practices and Information

Advice on battery maintenance, machine connectivity, and where to find more information.

Before You Do Anything

Terminal Overview

Getting Started

Installing the Terminal

Taking Payments

Chip and PIN Payments

Procedure for processing payments using the chip and PIN method on the terminal.

Contactless Payments

Instructions for processing payments using contactless card technology.

Magnetic Stripe Payments

Process for accepting payments via the card's magnetic stripe, including signature capture.

Mail Order;Telephone Payments

Steps for processing card payments remotely for mail or telephone orders (CNP).

Processing Refunds

End-of-Day Banking

Transaction Log Reporting

Changing the Till Roll

Troubleshooting Common Issues

Manufacturer Safety Instructions

Safe Terminal Operation

Precautions for powering down, battery handling, and electrical power outlet requirements.

Specific Usage and Safety Notes

Guidance on explosion areas, health appliances, cleaning, and power supply symbols.

Installation and Security

Fixed Installation and PIN Shielding

Positioning the terminal to prevent PIN entry oversight and requirements for fixed installations.

Regulatory Compliance (CE Mark)

Details on the CE marking and compliance with European directives for terminal equipment.