Resetting your boiler
If you ever need to reset your boiler, find out how
on the Baxi website:
https://www.baxi.co.uk/faqs/how-to-reset-a-baxi-boiler
A full list of all the error codes can be found in the
installation and servicing instructions that your installer
should have left with you.
What to do if you need to contact us
while your boiler is still under warranty
If you’ve checked all the points above and your boiler is still
not working, please make a note of any error codes that
appear on the screen. You will also need your boiler’s serial
number, which can be found on a small tab
under the front of the boiler.
Then either call Baxi on 0330 678 0917
or book a repair online.
Troubleshooting
If you smell gas
Call the National Gas Emergency free on 0800 111 999
If you think you have a gas leak you need to act quickly.
Open doors and windows
Turn o gas at meter (unless the meter is in a
cellar or basement)
Don’t use electric switches or naked flames
Contact a Gas Safe registered engineer to
check and fix the appliance as soon as you can
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