ENUSER MANUAL STI
28
11. ERROR CODES
Error Message Description Solution
---- Maximum load exceeded Unload or reduce weight
Err 1 Incorrect date Enter the date by using format “yy: mm: dd”
Err 2 Incorrect time Enter the time by using format “hh: mm: ss”
Err 4 Zero setting error
Zero setting range exceeded due to switching on. (4%max)
Make sure platform empty(4%max) Make sure platform
empty.
Err 5 Key board error Check the keys and connecter
Err 6 A/D value out of range
Make sure platform empty and check the pan is installed
proper. Check the load cell connectors.
Err 7 Percentage Error Please check input data, must be > 0.5d
Err 8 Calibration weight error
Check the test weights for calibration or linear
calibration
Err 9 Unstable Reading
Check any air variation, vibration, RF noise and touching
some where. Check the load cell and connecters
Err 10 Wireless communication failure
Check wireless settings or change Com settings from the
wireless settings from the wireless
Err 11 Communication protocol error Check communication settings
Err 12 Accumulation error Max accumulation times 99 / 999 / weight 999999
Err 13 Lack of unit weight Check unit weight entry data, must be >0.5d
Err 14 Lack of sample Check counting samples entry, must be >20d
Err 15 Gravity error Check the gravity settings. Gravity range must be 0.9xx ~
Err 16 Paper error Check the printer paper
Err 17 Tare out of range Minus weight or overload. Remove the load and restart
Err 18 Pre-tare error Check the pre-tare value
Err 19 Initialize zero error Calibration the scale.
Err P Printer error Check the printer settings or connections
Err l Approval setting error
Check the PCB jumper settings. Must be connect
jumper pin to K1 (BW series)
-- ol --- Over range Remove the load. Re calibrate
-- lo --- Underload Minus weight, check the platform and restart or calibrate.
fAil H/
fAil l/
fAil
Calibration Error Check the test weights & Re calibrate
bA lo /
lo bA
Battery low Re charge battery, check the voltages.
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