TROUBLESHOOTING
14
EN
Orä
PROBLEM POSSIBLE CAUSE SOLUTION
The Orä fails
to power on.
Low battery Change the batteries
The polarities of the
batteries are reversed.
Make sure that
the batteries are
installed correctly.
The themometer is
damaged.
Contact the
manufacturer.
“ER1” is
displayed.
The ambient temperature is
lower than 50 °F (10 °C) or
higher than 104 °F (40 °C).
Take the measurement
under an ambient
temperature between
50 °F (10 °C) and
104 °F (40 °C).
The temperature
reading is
lower than the
typical body
temperature
range.
The lens of the temperature
probe is dirty.
Clean the lens using
a cotton swab.
The thermometer probe is
not aligned to the eardrum.
Reposition the thermometer
probe so that it is aligned to
the eardrum.
The thermometer is used
within 30 minutes after
being taken from a cold
environment.
Wait for more than
30 minutes after the
thermometer is moved
into the measurement
environment.
The temperature
reading is
higher than the
typical body
temperature
range.
The temperature probe
is damaged.
Contact the
manufacturer.
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