RETURNING PARTS/EQUIPMENT
FOR REPAIR
When
the terminal requires service or repair, whether in accordance
with
the enclosed warranty
or
after
warranty expiration, unnecessary delays may
be
avoided when part
or
equipment
am
returned
by
using
the following procedures:
1.
Contact the nearest
BMCS
Service Center, listed below,
for
Return Authorization.
An
R.A. Number
will
be
issued
and
used
for
future reference. Serial numbers
of
terminals
and
parts
will
be
needed.
2.
Package
the
unit
or
part in accordance
with
the method
of
shipment. Enclose a list
of
the material being
returned
and
the
reason
for
returning it. Reference the Return
Authorization
!\!umber on the shipping
label.
If
the number
is
not
visible, the Receiving Department may refuse
to
accept the shipment.
3.
Send
the
unit
or
part, transportation prepaid.
to
the
address
stipulated
for
returning parts
and
equipment.
All
equipment and parts described in the warranty
will
be
replaced provided BMCS's examination dis-
closes
that the defects
are
within
the limits
of
warranty.
If
damages
or
defects
are
not
within
the
limits
of
the warranty, the customer
will
be
notified
of
the extent
of
repairs required and the cost. The
unit
will
be
repaired
and
returned upon agreement
and
receipt
of
a written purchase order number.
If
the
unit
is
out
of
warranty, repairs
will
be
made
or
exchange effected upon receipt
of
a
P.O.
at
BMCS.
P.O.
number should
be
communicated
to
BMCS
when Return
Authorization
is
requested
to
ex-
pedite repair
and
return.
BMCS
SERVICES CENTERS
California Service Center
265 Sobrante
Way
No. D
Sunnyvale, California 94086
(408) 738-1560
Washington Service Center
400
West
Service Road
Gateway Bldg. 1
Chantilly, Virginia 20041
Attn:
Airborn
(703) 661-8400
BMCS
740
W.
1700 So. Suite 7
Salt Lake City, Utah 84104
(801) 487-0741
Florida Service Center
610
North
Andrews Ave.
Ft. Lauderdale, Florida 33301
(305) 764-4038
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