DEFINITION OF THE MAXDATA WARRANTY
The MAXDATA warranty covers all failures resulting from defective components and manufacturing defects that occur
within the product specifi c warranty period. The warranty period begins on the date of purchase (date of original cus-
tomer invoice).
Please be aware that in order to maintain your warranty claim the product concerned has to be received by MAXDATA
together with the serial number and a copy of the original customer invoice within the warranty period.
MAXDATA`s obligation under the warranty is restricted to repairing or exchanging defective components.
Defective components removed during repair process become the property of MAXDATA.
Components replaced within warranty coverage assume the remaining valid warranty period of the system.
Scope of the MAXDATA warranty:
MAXDATA`s obligation under the warranty is limited to failures resulting from defective components and manufacturing
defects, defects in the CRT, panel and background lighting for electrical errors (please also refer to the term defi nition
and liability restriction).
Exclusions from the MAXDATA warranty:
The MAXDATA warranty does not cover damage of any kind that results from:
• The use of peripheral devices
• Improper use/operating faults
• Non-adherence to the user instructions
• Attempted repairs by the customer or third-parties without authorisation by MAXDATA
• Defective maintenance by third parties
• Device defects due to power failure, heat losses, missing EMC (electro-magnetic compatibility) cabling or similar
reasons
• Accidents, storms, lightening, fi re, water/other liquids, other natural catastrophes, theft, riots, plundering, the effects
of war or other instances of acts of god
• The use of third-party components
• Non-authorised system changes
• BIOS versions/fi rmware updates/programmes to remove defects of all kinds (e.g., service packs, bug-fi xes, hot-
fi xes)
• Resetting safety functions, deletion of passwords etc.
• Loss of customer-specifi c data or software from repair and installation processes
• Improper use of machine capacity or output
• Inappropriate customer operating environment
The MAXDATA warranty also does not cover the following:
• MAXDATA products from which the category plates, serial numbers, part numbers on the machine of machine parts
have been removed or changed
• Decline in rechargeable battery capacity after the end of the 6 month warranty period
• The provision and installation of BIOS, driver or software updates/upgrades
• The new installation of software/operating systems that are no longer able to run (e.g., because of the deletion of
system-relevant fi les, incorrect system settings or self-copying programs, e.g., computer viruses)
• Wear and tear on data storage media, LCD background lighting, CRTs on CRT monitors, picture tube burn-in or
loss of brightness
• MAXDATA products for which the warranty seal has been broken by entities other than MAXDATA or those autho-
rised by MAXDATA
• Breaks and scratches on TFT panels and CRT displays
• Damage through use of force and external impact respectively
• Spots on the panel caused by external impacts
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