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TROUBLESHOOTING
Limiting the wireless transmit rate – Limiting the wireless transmit
rate can help improve the maximum wireless range, and connection
stability. Most wireless cards have the ability to limit the transmission
rate. To change this property, go to the Windows Control Panel,
open “Network Connections” and double-click on your Adapter’s
connection. In the “Properties” dialog, select the “Configure” button
on the “General” tab (Windows 98 users will have to select the USB
Adapter in the list box and then click “Properties”), then choose the
“Advanced” tab and select the rate property. Wireless client cards
are usually set to automatically adjust the wireless transmit rate for
you, but doing so can cause periodic disconnects when the wireless
signal is too weak; as a rule, slower transmission rates are more
stable. Experiment with different connection rates until you find the
best one for your environment; note that all available transmission
rates should be acceptable for browsing the Internet. For more
assistance, see your wireless card’s literature. If issues persist
even at close range, please contact Belkin Technical Support.
The Adapter does not perform or connection is unstable
when computer has a second built-in wireless network
card (such as a mini PCI or Intel
®
Centrino™).
This condition occurs if your computer has a built-in
wireless card while your Belkin Basic Wireless USB
Adapter is also active. This happens because Windows
must now handle two active wireless connections.
You must disable the built-in wireless card from your computer
under “Network Adapters” in the Device Manager.
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